Thai-English Localization & Interpretation Specialist

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

• We are a leading global no-code insurance platform for health, life, and P&C
• We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
• We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have a global presence in Asia, EMEA, and the Americas
• We’ve grown our annualized revenue by over 30x since January 2021
• We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

About the Role

• Translate project documentation between Thai and English, including business requirements, user stories, test cases, user manuals, training materials, and release notes
• Work hand in hand with Business Analysts and Project Managers to ensure requirements gathered from Thai-speaking clients are accurately captured and understood by the wider delivery team
• Join client meetings, workshops, and demos with Thai clients to provide live interpretation and note-taking
• Support written communication with Thai clients — emails, meeting minutes, follow-ups, and clarification requests
• Review Thai-language content produced by the team for accuracy, tone, and consistency
• Localize product and platform content (labels, forms, notifications) for Thai users, working with the team to keep terminology consistent
• Build and maintain a Thai–English glossary of insurance and technical terms for the team to reuse across projects
• Flag wording that may be unclear, culturally inappropriate, or open to misinterpretation for Thai audiences
• Assist with general project coordination and administrative support for Thai projects
• Any other task that may be assigned

What We Need

• Currently enrolled in, or a graduate of, a degree in Communication, Languages, Translation, English, Linguistics, or any relevant field
• Fluent or native-level proficiency in both Thai and English, written and spoken
• Strong written communication skills, with attention to detail and accuracy
• Comfortable working with documentation and following a consistent structure and format
• Able to work independently in a fully remote setting and communicate proactively across time zones
• Good organizational and time management skills to prioritize work and meet deadlines
• Interest in insurance, technology, or insurtech is preferred
• Previous translation, interpretation, or localization experience is an added advantage
• Familiarity with tools such as Google Workspace, Jira, or Confluence is a plus
• Must be willing to work at least 8 hours per day, 5 days a week