Senior AI Engineer (Insurance Platform)

Insurance is one of the world's largest industries and one of the most painful to interact with—paper forms, sluggish call centers, three-week underwriting cycles, and claims that vanish into queues. We are rebuilding all of it on top of a modern platform and AI agents that actually do the work, not just pretend to.

You will not be picking up tickets. Instead, you will decide what to build, prototype it by Monday, ship a draft to a real customer by Friday, and continuously improve it based on real usage. We expect you to push the product, the codebase, and the way we work.

Why This Role Exists

The next year of insurance is being defined right now. What gets automated, what gets reimagined, and what gets thrown out—we want builders who want to be in that room and ship the answers.

The team is small, but the mandate is large. If your highest-energy work has historically come from solving real problems end-to-end, this is the seat for you.

What You Will Do

• Own outcomes, not tickets. Pick the biggest lever for our customers each sprint and drive it to live. Surface the next one yourself.
• Build with AI as a primary tool—not just a chatbot bolt-on. Focus on OCR, document understanding, generation, agent loops, and evaluation harnesses. You decide where each fits.
• Ship prototypes fast, then make them production-grade. A working demo on day three beats a perfect plan on day ten.
• Work directly with customers. You will see real claims, real underwriting screens, and real broker workflows. You will watch users hit dead ends and decide what to fix.
• Raise the bar on the codebase. Reviews, refactors, testability, and observability should be habits, not policies.
• Push the team forward. Propose, build, and adopt new skills, agents, and internal tools.

Who You Are

• You ship. Ideas without execution do not count for you.
• You have high agency. You don’t wait for a card to be assigned—you see what’s worth doing and start.
• You hold strong opinions loosely. You make calls with incomplete information and change your mind when evidence shifts.
• You’re curious about the domain. Insurance is messy and full of weird incentives—this intrigues you, not annoys you.
• You’re fluent with AI. You have shipped something real with LLMs or agents. You know where the magic ends and where you have to engineer carefully.
• You care about humans on the other end. Insurance done right gives people peace of mind in their worst weeks—that’s the point.

Your Toolbox

We use Node.js + TypeScript + Nest.js on the backend, Vue (and some React) on the frontend, GraphQL, MongoDB, Docker, and AWS. Our AI work spans OpenAI, Anthropic, Google, plus a growing set of in-house skills and agents. You don’t need to have used every piece, but you must be the kind of engineer who picks up a new tool and ships with it within a week.

What We Expect at This Level

• 6+ years building production systems. Track record of complex, customer-facing software shipped—not just maintained.
• Real AI experience. You have built and shipped at least one substantive AI-driven feature. Proof-of-concepts that died in a notebook do not count.
• Strong fundamentals. Object-oriented programming, design patterns, testing, web security, and performance—no refresher needed.
• Cloud comfort. Deep experience with AWS, Azure, or GCP, with enough knowledge of the others to hold a conversation.
• Communication. You can explain a tradeoff to a non-technical stakeholder in two minutes and to an engineer in one.

Not Suitable for the Role If...

• You prefer tickets assigned to you over choosing what to build.
• You measure your work in lines of code, not outcomes.
• You see AI as a buzzword rather than a tool you’ve actually used in production.
• You want a process-heavy environment with detailed specs handed down from product.
• You’re looking for a maintenance role on a finished platform.

Why CoverGo

Insurance is the rare industry where AI can save people hours of their worst weeks. We’re already shipping AI-powered claims, underwriting, distribution, and document automation to enterprise carriers across five continents. The platform is real. The customers are real. The next chapter is yours to help write.

Why You'll Love Working Here

• 100% Remote Work
• Paid Annual Leave
• Annual Performance Bonus
• Remote Work Allowance
• Anniversary Bonus
• Health Insurance
• Company Activities and Events
• Learning and Development Plan