Technical Documentation Specialist

At least 1 year of experience in IT, with practical experience creating technical or product documentation.

Understanding of the Software Development Life Cycle (SDLC) and software development processes.

Experience writing, structuring, and maintaining technical documentation.

Proficiency with Confluence, Markdown, and MS Office or Google Docs.

Basic knowledge of Git, including branches, merge requests, conflicts, and version control workflows.

Willingness to learn and use AI tools, such as ChatGPT or Claude, to improve documentation processes.

Excellent written Russian (C1+/native) and strong written English (B2 or higher).

Strong analytical and logical thinking, attention to detail, and the ability to organize complex information clearly.

Excellent written communication skills, independence, and willingness to learn new technologies.

Requirements

• Experience working with complex IT products, distributed systems, or platforms consisting of multiple interconnected services.
• Experience documenting B2B products, administrative panels, or enterprise software.
• Experience preparing Release Notes, video tutorials, or localized documentation.
• Familiarity with Jira, including JQL.
• Basic understanding of APIs and the ability to read code or simple scripts (Python, JavaScript, HTML/CSS).
• Experience with Oxygen XML Author, DITA XML, or Docs-as-Code approaches.
• Practical experience using AI tools for documentation automation.
• Experience organizing knowledge bases, tagging, or classifying content.
• Experience collaborating with stakeholders across technical and product teams.

Benefits

• 20 vacation days and 5 family days yearly
• Flexible start to the workday
• Support from a professional corporate coach and psychologist
• Regular internal and external activities, workshops, trips, and corporate events
• Access to our internal knowledge base, meetups, and team-building activities
• Ongoing training in new technologies and continuous professional development support