Tech Writer/Editor Sr

Responsibilities:

• Write, edit, and proofread materials such as reports, regulations, articles, newsletters, magazines, news releases, training materials, brochures, interpretive handbooks, pamphlets, guidebooks, scholarly works, reference materials, speeches, scripts, and other customer deliverables.
• Gather, analyze, and compose technical information required for the preparation of user manuals, training materials, installation guides, proposals, reports, and related documentation.
• Edit functional descriptions, system specifications, user manuals, special reports, and other customer deliverables and documents to ensure accuracy, clarity, consistency, and quality.
• Conduct research and ensure the appropriate use of technical terminology, with particular attention to medical and healthcare industry terminology.
• Translate complex technical information into clear, concise, and readable documentation for technical and non-technical audiences.
• Collaborate with technical staff, subject matter experts, analysts, project managers, healthcare professionals, and other stakeholders to collect and validate information.
• Develop and maintain documentation supporting VHA CCPI data analytics, systems, processes, workflows, and operational activities.
• Review source materials and identify inconsistencies, information gaps, terminology issues, and opportunities for improved clarity.
• Apply established writing, editing, formatting, and documentation standards across project deliverables.
• Use computer-based systems and documentation tools to create, edit, format, organize, and maintain technical content.
• Incorporate stakeholder feedback and revisions while maintaining document accuracy, consistency, and version control.
• Support the development and maintenance of documentation templates, style guides, standard operating procedures, and editorial processes.
• Manage multiple documentation assignments and priorities while meeting established project schedules and deadlines.
• Ensure completed documentation is professional, technically accurate, well-organized, and appropriate for its intended audience.
• Support continuous improvement of documentation processes and deliverable quality across the project.

Minimum Qualifications:

• A Bachelor’s degree from an accredited college or university.
• Eight (8) years of professional experience in technical writing, technical editing, communications, documentation, or a related field.
• Strong experience writing and editing a broad range of professional and technical materials, including reports, training materials, user manuals, proposals, system documentation, and customer deliverables.
• Strong experience working with computer-based systems and documentation tools.
• Demonstrated experience gathering, analyzing, and composing technical information for user manuals, training materials, installation guides, proposals, reports, and other documentation.
• Demonstrated experience editing functional descriptions, system specifications, user manuals, special reports, and other technical documents.
• Experience conducting research and applying proper technical terminology, including medical and healthcare terminology.
• Strong understanding of medical and healthcare industry terminology.
• Demonstrated ability to translate complex technical information into clear, readable documentation for both technical and non-technical personnel.
• Excellent written and verbal communication skills, including strong grammar, spelling, punctuation, and proofreading abilities.
• Strong attention to detail and demonstrated ability to maintain accuracy and consistency across complex documentation.
• Ability to collaborate effectively with technical and non-technical stakeholders, subject matter experts, and project teams.
• Ability to manage multiple assignments, establish priorities, and meet deadlines in a fast-paced, client-focused environment.

Preferred Qualifications:

• Experience supporting the Department of Veterans Affairs (VA) or Veterans Health Administration (VHA).
• Experience supporting federal government healthcare, data analytics, information technology, or enterprise systems programs.
• Experience developing documentation for healthcare information systems, electronic health records, clinical data, or health information technology environments.
• Experience with VHA data analytics, reporting, business intelligence, or data management initiatives.
• Familiarity with federal government documentation standards, policies, procedures, and customer deliverable requirements.
• Experience developing standard operating procedures, process documentation, technical specifications, training materials, and knowledge-management content.
• Proficiency with Microsoft Word, PowerPoint, Excel, SharePoint, and other commonly used documentation and collaboration tools.
• Familiarity with Section 508 accessibility requirements and developing accessible electronic documents.
• Familiarity with the Government Publishing Office (GPO) Style Manual or other professional editorial and technical-writing standards.
• Experience working in Agile, Scrum, or other structured project delivery environments.
• Experience with document management, content management, version control, and collaborative editing platforms.
• Ability to communicate complex technical and healthcare concepts effectively to executives, analysts, technical personnel, healthcare professionals, and end users.