Strategic Partnership Manager

First Connect Insurance Services is a digital platform providing independent insurance agents access to top US carriers and the optionality necessary to grow their businesses. Agents can work with over 120 carriers, selling various insurance policies, including home, auto, small business, and more. The company is on a mission to overhaul the technology agents have access to, putting consumer-grade software at their fingertips. With thousands of active agents and hundreds joining monthly, First Connect plans to accelerate its growth.

About the Role:

We’re hiring a Strategic Partnership Manager to own and grow key carrier and MGA relationships at First Connect. This role is directly responsible for driving new business premium across our agency base by strengthening partnerships, improving adoption, and enhancing the overall partner experience.

If you thrive in a fast-moving, high-tempo environment and want a role where you can build, be creative, and shape how partnerships operate, this is it. If you’ve spent 5+ years in the insurance industry and are ready for something new where you have autonomy, true impact, and the ability to put your industry knowledge to good use, you’ll feel right at home here.

What You’ll Do:

• Manage and grow a portfolio of carrier and MGA partnerships
• Build and execute strategies that increase agency quoting, binding, and engagement
• Lead monthly Partnership Business Reviews (PBRs) and present performance insights
• Develop proactive campaigns (email, text, in-app) to drive partner adoption
• Promote assigned carriers internally through trainings, appetite messaging, and visibility pushes
• Work closely with Account Managers to identify high-potential agencies and boost placement
• Analyze quote/bind trends to uncover opportunities for premium lift
• Collaborate with Product, Operations, and Marketing on partner needs and workflow improvements
• Support partner expansions, new product rollouts, re-launch campaigns, and incentive initiatives
• Maintain strong partner satisfaction and uphold First Connect’s best-in-class partnership experience

What You’ll Bring:

• 5+ years in the insurance industry (carrier, MGA, insurtech, distribution, or agency experience)
• Experience in national accounts, key account management, or partnership management strongly preferred
• Thrives in an early-stage, startup-paced environment — comfortable with shifting priorities and high output
• Highly personable and confident on camera; comfortable leading Zoom meetings daily
• Excellent communicator who enjoys relationship building, presenting, and driving conversations
• Creative problem-solver who enjoys building processes and bringing new ideas forward
• Tenacious, organized, and great at time management
• Data-driven — able to interpret performance metrics and drive actionable insights
• Comfortable owning high-impact relationships and influencing cross-functional teams