Product Manager

This role sits at the heart of First Connect's agent experience. Carrier (insurance company) access is our core value proposition — it's why agents come to us and how they grow their business. You'll own how agents discover carriers, request access, and get to the point of quoting across 150+ carrier relationships, working closely with Product, Engineering, Design, and our US-based business team, plus carrier partners directly.

Because our carrier partnerships are growing fast, this isn't a pure-builder role — you'll spend real time coordinating access requirements and go-to-market timing directly with carriers and the business side, which means you'll naturally end up acting as an informal leader for a wide group of people who don't report to you. That's exactly why we're looking for someone who can genuinely inspire the people around them and bring them along — not through authority, but through the strength of their thinking and how they frame a problem.

We want people to want to work with you, not feel like they have to.

What You'll Do

• Drive Your Own Discovery: find and define problems yourself — through data, agent conversations, and carrier feedback — not off a backlog someone hands you.
• Drive Product Strategy - own the roadmap for carrier discovery and access.
• Decide what's worth solving, and defend that call with reasoning, not intuition.
• Own the Carrier Store end-to-end — the marketplace where agents discover and request carrier access — and the workflows behind 150+ carrier processes.
• Coordinate directly with carrier partners and our US-based business team on access requirements and go-to-market timing.
• Bring engineering, design, and whoever else is needed (finance, marketing, sales, support) into a shared story around a problem — influence without formal authority is core to how this role gets things done.
• Define and track KPIs (e.g. time from request to access, conversion), and prioritize by impact.

What You Bring

• You're currently or most recently working as a Product Manager, ideally 4+ years in.
• You're outcome-driven, not delivery-driven.
• You've owned a product genuinely end to end: your own discovery, your own data analysis, direct conversations with users and partners.
• You know how to influence without authority — getting engineers, designers, and carrier partners on board with your point of view through the strength of your reasoning and how you frame things, not through your job title.
• You're comfortable without a rigid playbook. We use bits of Scrum and Kanban where useful, but we don't standardize process across teams.
• You don't need deep technical skills — a basic understanding of how APIs and data mapping work is enough.
• You speak English and Polish fluently on a professional level.
• You're based in Poland, comfortable with having afternoon/evening meetings on a regular basis.

Nice to Have

• Scale-up experience — comfortable moving fast.
• B2B marketplace or insurance industry background.
• Genuine, hands-on experience with AI tools.