Staff Systems Engineer

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 6000 software sellers in 245 territories globally.

What you’ll do:

• Lead initiatives to automate operational processes, reducing manual effort and increasing reliability, with a focus on scalability and security.

• Partner with IT and InfoSec leadership to design, implement, and optimize integrations across business-critical IT and security systems, ensuring seamless connectivity and data flow.

• Design, build, and maintain Infrastructure-as-Code for our identity, network, and security tooling, including CI/CD pipelines for safe, auditable change delivery.

• Champion compliance with industry best practices and security standards, including CIS Benchmarks, and proactively identify areas for improvement.

• Support GRC initiatives on control implementation, audit evidence gathering, and unlocking efficiency improvements through the adoption of automation.

• Collaborate with stakeholders to deliver projects aligned with the Enterprise Technology roadmap, ensuring measurable impact and timely delivery.

• Contribute to the secure configuration and monitoring of our AWS cloud infrastructure and work with the Platform team to ensure security initiatives are delivered in a scalable and reliable manner.

• Develop and maintain internal documentation and knowledge bases to ensure consistent, high-quality support and operational excellence.

• Mentor and support other engineers across InfoSec, IT, and the wider Engineering function, fostering a culture of continuous improvement, knowledge sharing, and technical excellence.

Skills & Experience

At Paddle, we value a growth mindset and a willingness to learn, so if you're confident in most of these skills (not necessarily all), we encourage you to apply.

We’d love to hear from you if you:

• Have extensive experience in one or more of systems engineering, site reliability engineering, security engineering, or software development with a strong track record of hands-on delivery in both IT and security domains.

• Are comfortable working collaboratively across multiple business functions and can operate autonomously on high-impact and wide-reaching projects.

• Can demonstrate strong knowledge of systems integration and automation, with a passion for reducing operational complexity and driving continuous improvement.

• Have awareness of industry standards and frameworks (such as CIS Benchmarks, SOC 2, PCI DSS), and experience implementing compliance controls in real-world environments.

• Bring strong cloud security expertise, including identity management, resource configuration, and monitoring. Hands-on experience working with AWS infrastructure, including containerized workloads and cloud-native deployment paradigms is highly desirable.

• Are familiar with modern device management, IAM, and EDR solutions (e.g., Okta, Iru, Island, SentinelOne), as well as collaboration and networking tools (e.g., Google Workspace, Slack, Cloudflare Zero Trust).

• Have a software engineering background (desirable), with experience in scripting or programming to automate workflows and integrate systems.

• Hands-on experience writing and operating Infrastructure-as-Code (Terraform strongly preferred) for identity, network, or cloud security systems.

• Can communicate effectively with technical and non-technical stakeholders and are comfortable influencing at all levels of the business.

• Are passionate about security, automation, and operational excellence and want to make a real impact at scale.