Development Project Coordinator

The Development Project Coordinator is the central point for coordinating activity across Product and Platform Engineering, ensuring new products, enhancements, and support issues progress efficiently. Working closely with Engineering leads, the Product Business Analyst, and the Product Project Manager, you will maintain visibility of development activity, capacity, and risks, keeping work on track and engaging the right people.

Responsibilities

Development Coordination

• Coordinate activity across Product and Platform Engineering, from initial intake through development and release.
• Track work through the agreed engineering process, highlighting where activity is stalled or required steps are outstanding.
• Maintain delivery plans, milestones, actions, and target dates.
• Coordinate agreed activities and hand-offs between teams.
• Maintain visibility of cross-team dependencies and follow up actions required to keep work moving.
• Proactively track progress and flag blockers, risks, or delays to the appropriate owner.
• Facilitate relevant planning and delivery meetings, ensuring actions and decisions are captured and followed through.
• Maintain clear and timely communication on development progress and upcoming activity.

Capacity & Resource Coordination

• Maintain a consolidated view of development demand, capacity, and current resource allocation across Product and Platform Engineering.
• Work with Engineering leads to keep resource availability, commitments, and upcoming constraints visible.
• Ensure both planned development and unplanned defect/bug activity are reflected in capacity information.
• Highlight potential capacity constraints, resource conflicts, and competing demands.
• Provide accurate capacity information to support prioritization and resource decisions by Engineering and Product leads.

Support & Defect Coordination

• Act as the central Development coordination point for issues triaged by Support and escalated for defect/bug investigation.
• Ensure escalated issues enter the appropriate Development workflow and have clear ownership.
• Track outstanding defects and follow up progress with the appropriate teams.
• Maintain visibility of status and expected resolution and ensure Support receives timely updates.
• Flag high-impact, ageing, or blocked issues where prioritization or intervention is required.
• Ensure the impact of unplanned support work on development capacity is visible.

Cross-functional Working & Reporting

• Work closely with the Product Business Analyst to ensure requirements and relevant documentation are available as work progresses into Development.
• Work with the Product Project Manager to provide visibility of engineering milestones, progress, and risks that may affect wider launch and business-readiness activity.
• Coordinate engagement with QA, UI, Accessibility, and other specialist resources at the appropriate points within the engineering process.
• Maintain an accurate view of delivery status, dependencies, risks, issues, actions, and decisions.
• Ensure Jira and other agreed delivery tools remain accurate and up to date.
• Produce concise development updates and escalate matters requiring management decisions or intervention.

What You Will Bring

Essential

• Demonstrable experience in project coordination, project management, or similar roles, with a proven track record of taking ownership of coordination activity.
• Proven ability to work independently, manage competing priorities, and proactively drive actions forward with limited supervision.
• Experience working within a SaaS/software development environment and a good understanding of the software development lifecycle and Agile ways of working.
• Experience within an agency, systems integrator, consultancy, or similarly delivery-focused environment.
• Experience coordinating multiple concurrent workstreams and cross-team dependencies.
• Experience supporting resource and capacity planning.
• Strong organizational skills and attention to detail.
• Strong stakeholder management and communication skills, with the confidence to chase actions, challenge constructively, and escalate where required.
• Experience using Jira or similar development/delivery management tools.

Desirable

• Experience working directly within a software Development or Engineering team.
• Previous Business Analysis experience, or experience working closely with Business Analysts, with an understanding of the importance of discovery and clear requirements before development begins.
• Experience coordinating software defects and support escalations.
• Experience working across Product and Platform Engineering teams.
• Experience supporting the introduction or improvement of development processes and ways of working.