Staff Software Engineer - Marketplace Insurance

Your Impact on our Mission

Zocdoc's greatest asset is its people. As a Staff Software Engineer on the Marketplace Insurance team, you'll help answer two of the most important questions patients face when seeking healthcare: Which providers can I see in-network? and How much will it cost?

We empower patients to make informed healthcare decisions with confidence while driving a significant, high-visibility impact on Zocdoc's business. You'll tackle complex technical challenges, simplifying an intricate domain that involves vast datasets. Spanning thousands of insurers and millions of patients, into seamless, user-friendly experiences.

As a Staff Engineer on the team, you'll provide technical leadership, guide design decisions, and mentor engineers to drive best practices across the organization. All while maintaining a strong focus on user experience and shipping features that delight the user.

You'll enjoy this role if you are…

• Inspired by the opportunity to positively impact the healthcare experience for millions of patients
• Passionate about building highly scalable platforms and excited about developing new and innovative products
• Undaunted by the complexity of how the health insurance system works, and are motivated to simplify it for patients
• Product-driven with a relentless focus on user needs; you’re excited to partner closely with cross-functional teams, leading projects beginning from the early ideation phase
• A fervent champion of engineering fundamentals and enjoy driving adoption of best practices in code health, testing, and maintainability across organizations and teams
• A leader who mentors and grows teams, cultivates innovation, and drives cross-collaboration across multiple teams
• An entrepreneur with strong ownership who can thrive in an ambiguous and fast-changing environment

Your day to day is…

• Ownership of Zocdoc's expansion of Insurance features and cost transparency, including roadmapping, prototyping, and leading 0 - 1 projects that span across the technology stack
• Acting as a stakeholder in deciding what we build, and partnering with other business and product stakeholders to chart the course
• Analyzing and decomposing complex product challenges to drive sound design decisions
• Working hands-on with your team and shipping production code using C#, React, and AWS to millions of users autonomously
• Collaborating with our agile team of dedicated and brilliant engineers, product managers, designers and data scientists
• Mentoring fellow engineers, supercharging team throughput through robust coding standards, automated workflows, and a culture that embraces continuous improvement
• Continuously improving our ability to deliver quality solutions through evolving engineering process and technical capabilities
• Working with cutting edge GenAI tools and technology to have a multiplier effect on the team

You'll be successful in this role if you have…

• 7+ years of significant expertise in building and scaling high-performance, distributed backend systems
• Successfully shipped code for a complex, user-facing product, with experience working across multiple areas of the technology stack
• Possess a strong product-owner mindset with a relentless focus on user needs and a demonstrated history of delivering features that drive significant business impact
• Demonstrated history of solid and well-rounded system design skills. Designing systems for high availability, fault tolerance, and graceful degradation
• Improved developer productivity, efficiency, and velocity by setting up the best practices for coding, testing, deployment, and observability
• Successfully mentored other engineers in the past and have encouraged your peers to use engineering best practices
• Been an effective communicator capable of delving into technical details, leading technical discussions, and presenting solutions to diverse cross-functional audiences
• Experience evaluating and working with third-party vendors and data providers