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WorkWave
AI & Machine Learning 2h ago

Solutions Engineer

WorkWave
United StatesUnited States
Full-time
Not Disclosed
Mid-Level

Job Description

Key Skills Required

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Machine Learning41mFree Trial ✨
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Data AnalyticsSalesAI EngineerPython Scripting

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WHAT YOU'LL DO:

  • Develop and maintain strong relationships with prospects and key customer accounts to support deal closure.
  • Serve as the Wavelytics Product & Sales expert, supporting Account Managers by skillfully addressing technical and product-related questions throughout the sales cycle.
  • Understand and articulate our competitive advantages of Wavelytics and AI, effectively differentiating our solutions to buyers.
  • Speak to data protection and AI best practices and security considerations.
  • Collaborate with product, engineering and sales teams to refine messaging around new features and maximize their impact in the market.
  • Develop and maintain sales playbooks to align with product enhancements.
  • Cultivate customer relationships to drive testimonials and case studies that highlight product success.
  • At times this SE will be required to lead a sales pursuit as well as support sales pursuits.

WHAT YOU'LL BRING:

  • 3+ years of experience supporting the sales organization with data analytics and AI offerings.
  • Strong ability to learn and articulate complex technology in a way that resonates with customers.
  • Proven ability to quickly build rapport, understand business needs, and effectively communicate solutions.
  • A strategic, customer-focused mindset with excellent problem-solving and communication skills.

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WorkWave is a premier provider of cloud-based field service management (FSM) software, intelligent route optimization, and payment processing solutions tailored specifically for service-oriented businesses. Founded in 1984 (originally as Marathon Data Systems) and headquartered in Holmdel, New Jersey, the company has spent decades perfecting the operational backend for field mobility. Under the hood, WorkWave delivers a massive, end-to-end SaaS ecosystem that handles everything from customer relationship management (CRM) and dynamic route planning to dispatch, mobile technician enablement, and integrated financial billing. Their primary target audience includes small to enterprise-level businesses in pest control, lawn care, cleaning, HVAC, plumbing, and last-mile delivery who desperately need to eliminate paper-based inefficiencies. What sets WorkWave apart in the highly fragmented field service industry is its deeply specialized industry verticals (such as PestPac for pest control and Real Green for the green industry), allowing businesses to hyper-scale their operations, maximize technician route density, and accelerate cash flow with deeply embedded FinTech capabilities.

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