Solutions Consultant - Poland

We’re looking for an experienced cybersecurity professional with 2+ years in sales engineering, solutions consulting, technical onboarding, or a technical customer-facing role — ideally in a SaaS or cybersecurity environment — to join our growing Customer Experience team as a Solutions Consultant based in Poland, covering the METNA, Europe & APAC regions.

The Scale Team at Immersive is a high-velocity engine that serves a large volume of customers and prospects through a fast, repeatable, digitally-led motion. As a Solution Consultant on the Scale Team, you'll own technical pre-sales and the first two months of onboarding across many accounts, and deliver one-to-many enablement that gets customers to value quickly and supports their migration to the Immersive One Core platform.

This is a role for someone who's energized by breadth, pace, and impact at scale — who'd rather run a sharp, repeatable motion across many customers than immerse deeply in a single account. You'll work as part of the Scale Team alongside our Inside Sales Reps and Customer Operations, turning qualified opportunities into demos, trials, onboardings, and adoption — fast!

What You'll Do

Pre-sales demos and trials

• Deliver product demonstrations built on the qualification Sales has completed, tailored quickly to the prospect's use case.

• Rank solution fit (Green / Yellow / Red / NA) to steer where Sales invests their time.

• Set up and run in-platform free trials, with one or two coaching sessions to guide prospects through the key features — proving value live, without bespoke success plans or post-POV reports.

• Answer technical questions and flag obvious blockers early.

• Maintain strong working knowledge of the Immersive platform and competitor technologies.

Onboard new customers (first 60 days)

• Run kick-off sessions and deliver a contained onboarding within a strict two-month window across a small number of meetings.

• Provide light-touch integration guidance — point customers to documentation and standard connectors, and route deeper technical needs to Support.

• Run month-one and month-two check-in and coaching sessions, with the digital academy as the core enablement engine.

Drive adoption and migration at scale

• Deliver one-to-many activities — webinars, workshops, and Cyber Digital Bootcamps — to drive adoption and value across the customer base.

• Support the phased migration of Standard customers to Immersive One Core, contributing to repeatable enablement content and self-serve resources.

• Re-engage on expansion when a signal appears, running the same light demo / trial-coaching motion for the expansion scope.

Across everything

• Partner closely with Inside Sales Reps and Customer Operations to keep the motion efficient.

• Serve as the voice of the customer to our product, content, and engineering teams to influence innovation.

• Stay informed of evolving threats, AI, trends, and new technologies.

Requirements

• Proven experience in the following areas:

  • 2+ years in sales engineering, solutions consulting, technical onboarding, or a technical customer-facing role — ideally in a SaaS or cybersecurity environment.

  • Comfortable working at high volume and pace, running repeatable motions across many accounts and keeping engagements within tight time boxes.

  • Confident presenter to both technical and non-technical audiences, including one-to-many formats such as webinars and bootcamps.

  • Able to qualify and prioritize quickly, and communicate technical concepts in a clear, jargon-free way.

  • Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development).

  • Knowledge of information security concepts, domains, compliance, and standards.

• Experience delivering onboarding, enablement, or one-to-many sessions at scale.

• Familiarity with product-led growth (PLG) or digitally-led customer motions.

• Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), and public cloud environments would be useful but not essential.

Immersive’s values:

• Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes.

• Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength.

• Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes.

• One Team - We are a talented global team working together to achieve our vision.