Solutions Consultant

As a Solutions Consultant, you will act as a key technical expert and strategic partner to both our sales team and accounting partners. You will own the technical solution strategy for assigned opportunities, translating complex partner needs into scalable workflows that support long-term platform adoption and value.

Your work directly shapes partner success across their entire journey. By identifying risks early, leading technical scoping, and guiding seamless product implementations, you will help small businesses and their advisors thrive while turning partners into long-term advocates for Xero.

The team works at the intersection of sales, product, and customer success to guide accounting and bookkeeping partners through technical transitions. We collaborate closely with internal teams to share market feedback, solve operational roadblocks, and build strong relationships across the small business community. Together, we combine technical depth with consulting expertise to ensure our partners achieve maximum value from Xero.

Initially, the role will focus on

• Leading technical scoping, workflow mapping, and custom solution design alongside sales teams.
• Supporting partner migrations and technical implementations using cloud accounting and workflow tools.
• Delivering clear product demonstrations and technical consulting sessions to help partners upskill their teams.
• Gathering partner feedback to inform product development and influence future platform capabilities.

Where and how you can work

At Xero, we offer flexible working options designed to support performance and wellbeing. You will work in a hybrid model, combining remote working with intentional time in the office for collaboration, team connection, and boost days.

Here are some of the things we are looking for

• You bring an operational background within an accounting or bookkeeping firm, alongside a solid grasp of cloud accounting software ecosystems.
• Proven experience in pre-sales, technical account management, or solutions engineering within SaaS environments.
• A knack for communicating complex technical concepts into clear, practical guidance for diverse audiences.
• Strong analytical problem-solving skills that allow you to diagnose technical roadblocks and recommend effective workflow solutions.
• A collaborative approach focused on building trusted relationships with internal teams and external partners alike.