Solution Architect at Certa

The Solution Architect at Certa is the primary functional lead on Certa implementations, bridging business consulting and technical delivery. This role involves translating complex client requirements into scalable platform solutions, owning the solution design from discovery through go-live, and serving as a trusted advisor to stakeholders like procurement leads, risk officers, CIOs, and CPOs.

What You'll Do

• Lead solution design & delivery: Lead end-to-end solution design for Certa implementations, translating client TPRM frameworks, risk processes, and business requirements into scalable, best-practice configurations. Own the solution blueprint and technical design documentation for each engagement.

• Configure & integrate: Design and build workflow automation, intake forms, approval routing, risk scoring models, reporting, and integration patterns (APIs, SSO/SAML, ERPs, GRC tools, procurement systems) to ensure high-quality, on-time go-live.

• Advise clients: Lead discovery workshops and requirements-gathering sessions across procurement, compliance, legal, IT, and risk. Act as a trusted advisor on TPRM, supplier onboarding, and procurement automation best practices, facilitating process-mapping and gap-analysis exercises.

• Manage the engagement: Proactively manage client expectations around scope, feasibility, and trade-offs. Produce high-quality solution documentation, configuration guides, and knowledge-transfer materials to enable long-term client self-sufficiency.

• Mentor & build the practice: Mentor junior Implementation Consultants through technical guidance and design reviews. Contribute reusable accelerators, templates, and playbooks while staying current on platform releases and emerging TPRM, ESG, and procurement trends.

What You'll Need

• Domain experience: 5+ years in TPRM, vendor/supplier management, procurement, GRC, or supply chain operations. Solid understanding of the enterprise vendor lifecycle (onboarding, due diligence, risk assessment, contract management, off-boarding) and familiarity with frameworks such as ISO 27001, SOC 2, GDPR, or DORA.

• Implementation consulting: 3+ years of hands-on implementation consulting delivering enterprise SaaS or workflow automation (ideally in TPRM, procurement, or related domains). Proven track record leading full-cycle implementations from discovery through go-live at complex enterprise clients, across Agile, Waterfall, or hybrid methodologies.

• Technical skills: Proficiency configuring no-code/low-code workflow or BPM platforms (Certa, Appian, Pega, Salesforce, or ServiceNow). Working knowledge of integration patterns (REST APIs, webhooks, SSO/SAML, data import/export) and the ability to read JSON/XML (basic scripting or query experience a plus).

• Landscape & tooling: Awareness of the TPRM/procurement technology landscape (Coupa, Ariba, ServiceNow, Archer, OneTrust, or comparable). Proficiency with project and documentation tooling (JIRA, Confluence, Visio, Lucidchart, or equivalents).

• Communication & mindset: Exceptional communicator translating technical concepts for business stakeholders and business context for technical teams. Structured analytical thinker comfortable with ambiguity, highly organized, and self-directed in a fast-paced, remote-first environment. Client-centric commitment to delivering value and building long-term trusted relationships.