Software/Digital Product Manager

What We're Looking For:

• 1-3+ years as a software/digital product manager, preferably at a SaaS or enterprise software company or 5+ years in restaurant operations, using/administrating technology inclusive of POS and Back Office

• Experience with geographically distributed teams building SaaS products, preferably in Eastern Europe

• Ability to embody PAR's values of speed, ownership, outcome focus, winning together and never settling

• Comfortable interacting with internal senior management as well as counterparts in customer organizations

• Enjoy being hands-on, collaborating directly with designers and engineers, and when necessary, getting involved in the weeds of building software products

• Ability to work US east coast hours while coordinating with Eastern Europe time zones

• Hands on experience with Agile development processes, especially SCRUM

• Excellent written and verbal communication coupled with strong interpersonal skills

• High degree of initiative and organizational skill with the ability to autonomously balance multiple projects of significant scope, in a fast-paced environment, across multiple software teams

• Ability to clearly communicate market problems, with context, to design and engineering team members

Additional skills:

• Demonstrated experience in fundamentals of restaurant operations including labor and COGs

• Excellent understanding of the fast moving, multi-dimensional restaurant technology landscape

• Subject matter expert/industry experience in hospitality, restaurant, Point of Sale and/or back office

• Extra bonus points for Data Central or PAR OPS back office experience

Unleash your potential: What you will be doing and owning:

• Product Strategy: Work with the broader product team to define product vision, strategy and roadmap aligned with business goals (participate in big room planning, etc.)

• Market Research: Conduct market and competitive analysis to identify trends, opportunities, and threats. Use insights to inform product development and positioning

• Requirements: Work with the product, customer, support and sales teams, along with other stakeholders, to translate market problems into solution requirements. Write well described features and stories with clear acceptance criteria

• Product Development: Partner with engineering and design teams for the timely delivery of high-quality market solutions

• Communication: Ensure product updates, timelines, and outcomes are communicated to stakeholders and executives. Manage cross-functional expectations, to foster alignment across the organization and for customers

• Outcome Analysis: Monitor user feedback and use data to drive continuous improvement and inform future product decisions

• Collaboration: Foster strong working relationships with cross-functional teams, including product, marketing, sales, and customer support, to ensure product success

• Backlog Management: Own product backlogs drafting, refining, and prioritizing user stories

• Agile Leadership: Actively participate in all Scrum related events as the Product Manager; leading refinements, removing impediments, and making real-time decisions

• Product Expertise: Understand and communicate product details as they are today and the vision for the future

• Prioritization: Effectively balance product value, urgency, opportunity, cost and risk in all product decisions