Services Consultant

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Overview

The Services Consultant participates and contributes to the successful completion of assigned client implementation project activities of Mitratech’s GRC suite. These implementation project activities include requirements analysis and definition, configuration of software, conference room pilots, testing, and go-live support for our clients. The Services Consultant plans, researches, and analyzes the business requirements of the client; makes reasoned decisions after assessing the circumstances, and then provides recommendations along with the risks and issues involved with each alternative to the client.

Essential Duties & Responsibilities:

• Be a sparring partner for our clients using our product portfolio
• Work together with Risk Experts and Executives in leading companies
• Participate in requirements gathering sessions with our clients
• Execute on project deliverables such as:
  • Power user and end user training sessions on Mitratech’s product suite
  • Providing functional and best practice knowledge on GRC topics
  • Configure business intelligence reports using our BI tool (SQL knowledge preferable)
  • Participate in UAT
• Work as a member of a multidisciplinary team fostering teamwork and communication

Requirements & Qualifications:

• We are looking for a bright mind with a strong interest in GRC and technology knowledge and:
  • Bachelor’s degree
  • First experience in project management
  • Experience or skills in business intelligence and analytics reporting/SQL (preferred)
  • Strong verbal communication, networking and relationship building skills
  • Ability to work independently in a fast-paced, changing environment
• Experience working with virtual project teams
• Strong organizational skills
• Travel as required (up to 40%)

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.