Senior Software Engineer, Growth & Engagement
Job Description
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YOUR MISSION
As a Senior Software Engineer on the Growth & Engagement team, you'll build the products, platforms, and experimentation capabilities that help customers discover value faster and achieve more with our product. You'll partner closely with Product, Design, Data, and other Engineering teams to identify opportunities, validate ideas through experimentation, and deliver experiences that improve customer outcomes and drive sustainable business growth.
Beyond shipping features, you'll help shape the technical direction of the team, mentor other engineers, and establish engineering practices that enable us to experiment confidently and move quickly.
WHAT YOU'LL DO
Design, build, and maintain customer-facing features that improve acquisition, activation, engagement, retention, and monetization.
Collaborate closely with Product, Design, Data, Marketing, and Customer Success to identify growth opportunities and translate customer feedback, product analytics, and experimentation to guide product decisions.
Design, implement, and analyze experiments using feature flags, A/B testing, and analytics to validate hypotheses and measure customer and business impact.
Build reliable instrumentation and event pipelines that help teams understand customer behavior and make informed product decisions.
Write high-quality, maintainable code while contributing to architecture, technical design, and long-term platform improvements.
Improve the performance, reliability, accessibility, and scalability of critical user journeys.
Mentor teammates through technical leadership, code reviews, design discussions, and knowledge sharing.
Contribute to roadmap planning, technical strategy, and continuous improvement of the team's engineering practices.
WHAT YOU'LL BRING
5+ years of professional experience as a Software Engineer building and operating production software.
Strong proficiency building modern web applications. Experience with TypeScript, React, Node.js, and MongoDB or similar technologies, with the ability to become productive quickly.
Familiarity with Model Context Protocol (MCP) and the broader AI tooling ecosystem and the ability to quickly learn emerging AI technologies.
Experience leveraging AI-assisted development tools and workflows to improve engineering productivity, code quality, and delivery.
Experience building customer-facing products in close partnership with Product and Design teams.
A product mindset with the ability to balance customer needs, technical tradeoffs, and business goals.
Experience using analytics and data to inform engineering and product decisions.
Strong software engineering fundamentals, including system design, testing, observability, and operational excellence.
Excellent communication and collaboration skills, with the ability to influence technical decisions across cross-functional teams.
A track record of taking ownership of ambiguous problems, driving projects from concept to delivery, and mentoring other engineers.
Experience working on a Growth/Engagement team or in a product engineering role focused on experimentation and customer lifecycle improvements.
Experience working with business metrics such as activation, engagement, retention, conversion, and monetization to inform product and engineering decisions.
Experience designing, implementing, or analyzing product experiments (A/B testing, feature flagging, or similar experimentation frameworks).
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Mural
View Company ProfileMural is an enterprise-grade, AI-powered visual collaboration platform designed to bridge the gap between fragmented strategic planning and high-velocity execution. Moving far beyond traditional digital whiteboards, the platform acts as a secure, infinite digital workspace where distributed teams can orchestrate complex workflows, from agile product development and customer journey mapping to rigorous design thinking sessions. Under the hood, Mural integrates deep artificial intelligence (Mural AI) to instantly synthesize brainstorming data, summarize feedback, and map actionable next steps without manual administrative toil. The company uniquely differentiates itself by incorporating the LUMA System—a proprietary framework for scaling innovation—allowing enterprises to natively embed structured problem-solving methodologies directly into their daily operations. Trusted by global giants like IBM and Microsoft, Mural’s highly compliant, SOC 2-certified architecture ensures that cross-functional teams across R&D, sales, and consulting can align securely and deliver measurable business outcomes at unparalleled speed.
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