Senior Sales Training Manager

The Senior Sales Training Manager is a senior-level individual contributor responsible for translating sales, business priorities, and learning direction into scalable training solutions that strengthen seller capability, improve field execution, and support measurable business outcomes. This role serves as a strategic advisor and hands-on training leader, partnering closely with Sales leadership and cross-functional stakeholders to diagnose performance needs, define sales training and capability priorities, and deliver scalable learning solutions. Success requires deep sales acumen, strong consultative influence, executive-level communication, and the ability to operate independently with broad organizational impact.

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.

Essential Functions

• Assess sales performance and capability needs using stakeholder input, field observations, call analysis, and performance data to identify skill gaps and training priorities.
• Translate sales strategy, business priorities, performance trends, and learning direction into actionable sales training plans and recommendations.
• Advise Sales leaders and cross-functional stakeholders on capability gaps, behavior expectations, readiness risks, and appropriate learning or non-training interventions.
• Lead high-impact sales training initiatives from discovery through design, delivery, reinforcement, and measurement, managing complex priorities and senior stakeholder expectations independently.
• Design and deliver engaging, role-based learning experiences that strengthen critical sales capabilities, including discovery, value articulation, objection handling, customer conversations, and deal execution.
• Build reinforcement and readiness approaches, including manager coaching resources, practice activities, job aids, assessments, and call coaching that support sustained application in the field.
• Lead sales onboarding and readiness approach in partnership with Sales leadership and cross-functional stakeholders to accelerate new-hire ramp and productivity.
• Leverage Salesforce, Gong, learning platforms, AI, and other available tools and data to identify trends, inform training decisions, reinforce skills, and evaluate application.
• Partner with instructional designers, subject matter experts, and learning partners to develop and maintain relevant, effective, and accessible sales learning resources.
• Establish effectiveness measures and use readiness, adoption, behavior change, and business performance insights to evaluate impact and continuously improve sales training programs.
• Carry out additional responsibilities as assigned based on business needs.