Senior Sales Engineer
Job Description
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About the Role
As a Senior Sales Engineer at Teramind, you serve as both a hands-on technical consultant and a player-coach for our growing Solution Engineering team. This hybrid role blends solution architecture, technical sales, and cross-functional leadership — perfect for someone who wants to shape both customer outcomes and team excellence. You'll work closely with Sales, Product, Engineering, and Customer Success to ensure enterprise customers realize the full value of Teramind's platform, while also mentoring team members, scaling pre-sales processes, and driving technical consistency across the organization. This is the ideal role for a technically fluent communicator who thrives in customer-facing engagements and has a passion for coaching others.
Key Responsibilities
Pre-Sales & Technical Engagement
- Deliver tailored product demonstrations and presentations aligned to customer use cases: insider threat detection, DLP, user behavior analytics (UBA), and workforce intelligence.
- Lead technical discovery sessions to understand prospect environments, pain points, security stack, and compliance requirements (HIPAA, PCI DSS, SOX, GDPR).
- Own and execute proof-of-value (POV) and proof-of-concept (POC) engagements — including environment setup, endpoint agent configuration, and success criteria alignment.
- Assist prospects with deployment planning across on-premise, cloud (SaaS), and private cloud architectures.
- Configure APIs and troubleshoot complex deployment and integration issues during evaluations.
- Potential travel: 20%
Cross-Functional Collaboration
- Partner with Account Executives throughout the full sales cycle as the primary technical resource.
- Relay market intelligence, feature gaps, and competitive insights to Product and Engineering teams.
- Coordinate with Customer Success on handoffs to ensure smooth post-sale onboarding.
- Build and contribute to reusable demo environments, battle cards, architecture diagrams, and technical collateral.
- Document deployment best practices and onboarding guides to promote consistency across the team.
Qualifications & Requirements
Experience & Background
- 3+ years in a Sales Engineering, Pre-Sales, or Solutions Consulting role within a B2B SaaS company.
- Proven ability to support technical evaluations for mid-market to enterprise accounts.
- Hands-on proficiency with Windows, macOS, and Linux environments, including command-line usage and server administration.
- Working knowledge of cloud platforms (AWS, Azure, GCP, Oracle) and SaaS deployment models.
- Familiarity with endpoint agents, virtualization technologies (VMware, Hyper-V), Docker, and PostgreSQL.
- Ability to configure APIs and troubleshoot complex deployment or integration issues.
- Exposure to scripting (Python, PowerShell, Bash) for basic automation tasks.
Communication & Leadership
- Strong written and verbal English (Spanish is a plus) communication skills; able to engage both technical and executive audiences.
- Consultative and value-driven approach to customer interactions.
- Strong organizational skills to manage multiple active evaluations and stakeholders simultaneously.
Tools & Systems
- Familiarity with diagramming tools such as Lucidchart or Visio preferred.
- Experience with HubSpot or a comparable CRM is a plus.
- Cybersecurity or DLP platform experience (Teramind, Proofpoint ITM, DTEX, Varonis, Forcepoint) is a plus
Technical Skills
- Windows / macOS / Linux
- AWS / Azure / GCP
- Endpoint Agent Config
- VMware / Hyper-V
- Docker / PostgreSQL
- API Troubleshooting
- Lucidchart / Visio
- HubSpot / CRM
- DLP Concepts
- POC/POV Delivery
- PowerShell / Python
- Network Architecture
Benefits
This is a remote role. Teramind has been a fully remote company since 2014, and for us that means real flexibility and teams that are genuinely global and diverse.
You'll also get:
- A collaborative, forward thinking team that values experience and invests in growing talent
- Competitive salary
- Unlimited paid time off
- Quality health benefits
- 401(k) with Company matching program
- Career growth and professional development opportunities
- Company issued laptop, your choice of Mac or PC
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Teramind
View Company ProfileTeramind (operating under teramind.co, legally Teramind, Inc.) is the premier, enterprise-grade workforce intelligence, insider risk management (IRM), and data loss prevention (DLP) pioneer engineered to act as the definitive, high-velocity user activity monitoring, behavioral anomaly detection, and regulatory compliance orchestration layer for mid-market enterprises, government contractors, and remote-first organizations globally. Founded in 2014 by pioneering software and security technologists, the company completely eliminates the severe systemic friction of modern endpoint security—where security and operations teams face massive gaps in behavioral visibility, fail to identify insider threats before data exfiltration occurs, and struggle to manage the compliance and security risks associated with unmonitored \"Shadow AI\" interactions—by deploying its proprietary user behavior analytics engine. Moving far beyond traditional, passive network firewalls or rigid endpoint antivirus tools, Teramind natively unifies real-time screen and audio recording, Optical Character Recognition (OCR) screen-text extraction, intelligent keystroke logging, dynamic data exfiltration blocking, and automated productivity tracking into a single high-availability, privacy-friendly monitoring workspace. Highlighting its category-defining market momentum, the platform launched \"Timmy\" in 2026, a groundbreaking, generative AI-powered conversational workforce intelligence co-pilot designed to slash analyst query times for human risk metrics by up to 85%. Supported by a massive global channel network, the company expanded its enterprise reach in April 2026 by securing a landmark distribution agreement with global IT infrastructure titan Ingram Micro. Under the hood, its technology core utilizes advanced machine-learning-driven behavior analytics, custom regular expression (Regex) pattern matchers for parsing sensitive records like credit cards or SSNs, secure integrations with standard SIEM systems, and granular, policy-driven rules engines built to detect and mitigate malicious patterns in real time with absolute processing accuracy and compliance alignment. What sets Teramind apart is its uncompromising dedication to replacing standard, low-signal activity tracking with absolute behavioral predictability, automated data loss containment, and ethical, selective monitoring guardrails; by bridging the gap between performance-intensive system telemetry and immediate frontline threat response, the enterprise remains a definitive cornerstone of modern algorithmic cybersecurity and global workplace risk transformation.
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