Senior Product Designer (AI-Focused) - Inspections & Data
Job Description
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About the Role
You'll own product experiences end-to-end. From problem framing through delivery and iteration, embedded in a product triad with a Product Manager and Engineering Lead. This is a high-autonomy role for designers who operate independently, think in systems, and are already building with AI – not just aware of it.
We're hiring across two closely connected problem spaces: Inspections and Data. Placement will be based on your strengths and business needs.
Problem Spaces You May Work In
Depending on product priorities and your strengths, you may work in one or more of the following areas:
Inspections & Property Operations
Designing mobile and web workflows that help property teams plan, complete, and act on inspections across large multifamily portfolios. This includes efficient field data capture, photos, findings, follow-up work, quality assurance, and coordination across roles and properties.
Data, Reporting & Insights
Designing dashboards, reports, analytics, and data exploration experiences that help operators understand performance, identify risks and opportunities, and make confident decisions. This includes turning complex property and portfolio data into clear, actionable insights.
These products are information-dense, highly interconnected, and used by multiple roles across an organization—from people working in the field to portfolio leaders. Increasingly, they also incorporate AI-powered interfaces that allow users to proactively query their data, surface insights, and receive recommendations through agentic, conversational, and voice-enabled interactions. Designing clarity, trust, and usability into these systems, across both traditional interfaces and AI-assisted experiences, is core to the role.
What You’ll Do
- Own a product area fully: discovery, design, delivery, analysis, iteration
- Work backwards from real customer problems and translate complexity into clear, scalable solutions
- Make field workflows and data-dense, information-rich interfaces easy to use across mobile and web
- Design dashboards, reporting, and AI-assisted experiences that turn operational data into useful action
- Shape agentic workflows, conversational interfaces, and voice-enabled interactions where they improve outcomes
- Make AI capabilities feel understandable, trustworthy, and usable – not just impressive
- Use AI actively in your own process to move faster and think deeper
- Run lightweight research, synthesize insights, and act as the evidence-backed voice for the customer
- Champion our design system, contribute to craft standards, and raise the bar in every critique
What You Bring
- 5–8 years shipping web-based SaaS or enterprise products at scale
- Demonstrate end-to-end ownership with real shipped work, including AI-assisted experiences
- You are actively using AI tools today. Claude, Cursor, Codex – whatever fits your workflow. This is a hard requirement, not a nice-to-have.
- Strong systems thinking across complex, interconnected product surfaces. Furthermore, knowing when to lean on systems and when to break out of them. You balance rigor with creativity.
- High autonomy. You move work forward without waiting for direction
- Clear communication, comfort with ambiguity
Strongly Valued
- Background in complex domains: field operations, inspections, analytics, reporting, workflow tooling, or similar
- Experience designing across mobile and web surfaces
- Familiarity with agentic experiences
- Comfort working close to code or prototyping with code
- Multifamily or proptech experience is a plus, not a prerequisite
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HappyCo
View Company ProfileHappyCo (operating under happy.co) is the premier, enterprise-grade real-time property operations platform, PropTech pioneer, and asset intelligence powerhouse engineered to operate as the definitive, high-velocity maintenance automation, remote monitoring, and clinical-grade property inspection layer for modern multifamily real estate portfolios nationwide. The company completely eliminates the severe systemic friction of traditional real estate management—where apartment operators, asset managers, and on-site teams lose immense operational momentum to paper-based inspections, uncoordinated work order dispatches, delayed unit turn timelines, and uncaptured asset degradation—by deploying an advanced, AI-powered property operations matrix. Moving far beyond traditional, passive property records or basic ticketing modules, HappyCo natively unifies real-time mobile unit walks, voice-powered completion logs, automated emergency dispatch logic, and predictive maintenance scheduling into a single high-availability cloud workspace. Powering its modern intelligence workflows is JoyAI, a context-aware operational engine that handles resident communications, automates inventory audits, and auto-routes tasks to technicians with production-hardened engineering precision. Trusted by the largest property management groups globally to orchestrate more than 1.5 million units and capture over 100 million items inspected, the platform directly drives down turn costs while expanding net operating income (NOI) for institutional portfolios. Founded in Adelaide, Australia, by entrepreneurs Jindou Lee and Andrew Mackenzie-Ross, the company maintains robust infrastructure connectivity with standard enterprise management suites like Yardi and RealPage. Under the hood, its sophisticated technical practice leverages structured real-time analytics dashboards, secure cloud ledger integrations, and high-concurrency offline-sync capabilities optimized to perform flawlessly on-site regardless of network conditions. What sets HappyCo apart is its uncompromising dedication to replacing reactionary, fragmented fire-drills with absolute visual operational clarity and maintenance velocity; by bridging the gap between performance-intensive asset telemetry and an intuitive, mobile-first workspace, the firm remains the definitive cornerstone of modern algorithmic property management scale and PropTech transformation.
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