Senior Product Designer (AI-First Flows) at ShareGate

Almost every company now runs on Microsoft 365, and almost nobody has it fully under control. Work has to be moved into it and around it, through mergers, acquisitions, and reorganizations that touch millions of files and can’t afford to lose a single one. And once it’s there, it sprawls faster than anyone can track, with people sharing things they shouldn’t and no clear view of what’s actually going on.

ShareGate is what IT professionals use to do both jobs. Taking something this complex and consequential and making it feel simple and trustworthy is what we’re here to do.

Your impact:

• Own a whole product area end-to-end, from framing the problem with your team to shipping the solution customers actually use, and monitoring for learnings after.
• Design AI-first flows where the product does the real work for customers while they stay fully in control.
• Turn genuinely complicated situations into something a busy person can understand at a glance and feel confident acting on.
• Put bold bets in front of real customers early, measure what happens, and let the result change the plan, including when it proves you wrong.
• Bring AI into your own way of working so you can go from a question to something real and testable in days, and put it in front of customers while it’s still rough.
• Raise the bar for everyone around you through critique, through the standards you hold, and by making your thinking clear enough that the team can carry a decision without you in the room.

Your team

You’ll join our design team at ShareGate and partner with a product lead and an engineering lead on every project you own, from first idea to launch. We’re hiring across two sides of the product right now: one focused on moving companies into and around Microsoft 365, one focused on keeping it secure and organized once they’re there. Both are big, high-stakes problems, and we’ll work out together which one fits you best.

We’re builders. We care a lot about craft and taste; we expect people to own their work rather than wait to be handed it, and we’d rather take a big swing on what’s genuinely best for customers than ship the safe version. AI is part of how we work every day; it helps us move faster and try more ideas, not think less. Work gets shared early and often, feedback is direct, and decisions get made quickly and revisited just as quickly when we learn something new.

The people we design for run IT at their companies. They’re experts who get the call when something breaks. Our job is to earn their trust and make complex, high-stakes workflows feel simple.

What you’ll bring

• 6+ years designing complex software for businesses, with shipped work you owned from the first question to the last detail.
• A systems mind: you design the whole journey and think about what happens next, not one screen at a time.
• The judgment to make design decisions that are hard to take back: what people see first, what they confirm, what they can reverse.
• A weekly habit of talking to real customers, and the discipline to let what they actually do change your direction.
• Design rationale you can defend out loud to designers, engineers, and executives alike: the problem, the options you turned down, the trade-off you made.
• Real fluency using AI in your own workflow, with the judgment to know where it helps and where it gets in the way.
• The drive to take your work the last mile yourself: refining and polishing in the real product and pushing those changes straight to production.
• Comfort working without a clear brief: you name the assumption, pick a direction, and learn in the open.
• Bonus: experience designing for IT, security, data, or any audience where the user is an expert and a wrong move is expensive.