Senior Product Designer

Join our client’s Product Design Team as a Senior Product Designer and help shape the experience of a global volunteering platform. You'll work alongside passionate designers, engineers, and product managers to solve real problems and create intuitive experiences that make a genuine impact.

In this role, you'll transform customer insights into compelling designs that drive business growth and elevate user satisfaction. If you're looking for meaningful challenges, a collaborative team environment, and opportunities to innovate and grow your craft, we'd love to hear from you.

What You'll Do

• Lead the end-to-end design process — from discovery and research through to high-fidelity design and delivery
• Conduct user research and usability testing to gather insights, validate solutions, and continuously improve the platform
• Collaborate with cross-functional teams to experiment, innovate, and iterate quickly in an agile environment
• Champion the customer voice in every decision, turning insight into shared team understanding
• Create journey maps, user flows, information architecture, and interactive prototypes that inform product decisions
• Balance user needs, business goals, and technical constraints to deliver products that drive satisfaction and growth
• Identify and prioritize UX improvements across the platform and contribute to our evolving design system
• Ensure accessibility, usability, and desirability across all platform experiences
• Track product performance through analytics and user feedback, and iterate against it
• Partner with product managers, engineers, and stakeholders to shape strategy, roadmap, and delivery

What You'll Need

• 5+ years of product design experience, ideally in B2B SaaS or growth-stage companies
• A portfolio that shows your process and reasoning, not just finished screens
• Strong UI craft with a passion for accessible, functional interfaces
• Experience designing complex workflows for web, mobile, or native applications
• A strong product lens — the ability to understand customer needs and motivations and translate them into product opportunities
• Ability to think holistically about end-to-end experiences and articulate trade-offs within a broader ecosystem
• Comfortable working with ambiguity in fast-moving, undefined projects
• Ability to articulate ideas clearly, reason through decisions, and use storytelling to influence stakeholders
• Familiarity with agile delivery and tools like Figma, Miro, Jira, and Confluence

Nice to Have:

• Experience with Enterprise platforms or Workforce Management solutions
• Commercial mindset to making design investments for maximum impact
• Experience building and maintaining scalable design systems
• Experience designing customer-facing workflow visualization and automation
• Defining and designing AI-based solutions
• Mobile app design expertise

What’s in it for you:

• A flexible approach to working
• A small team of passionate people
• Competitive salary offering
• Referral bonuses and employee recognition programs
• Budget for personal development, training, and conferences
• Employee Assistance Program

Benefits

• Flexibility in work hours and location, with a focus on managing energy rather than time.
• Access to online learning platforms and a budget for professional development
• A collaborative, no-silos environment, encouraging learning and growth across teams
• A dynamic social culture with team lunches, social events, and opportunities for creative input
• Health insurance
• Leave Benefits
• Provident Fund
• Gratuity