Senior Manager, Partnerships (Remote)

About Protera Health

Protera Health is a health-tech startup transforming musculoskeletal (MSK) care through a multidisciplinary, technology-enabled approach. Founded by orthopedic surgeons and value-based care experts, our mission is simple: treat patients as we would our own loved ones.

We help patients with back, neck, and joint pain regain function, reduce pain, and improve quality of life through personalized virtual care pathways and ongoing support.

About the Role

As the Senior Manager, Partnerships, you will sit at the intersection of external relationship building and internal execution. You will own the success of our partners, ensuring seamless onboarding, high engagement, and overall alignment. This is not a passive relationship management role; it requires heavy project management and an obsession with driving successful outcomes for our partners.

This is an incredible opportunity for someone looking to accelerate their career, take ownership of partner accounts, and contribute meaningfully to a company that's scaling fast.

What You'll Do

• Act as a polished and professional brand ambassador representing our team and brand to external partners.
• Serve as the primary point of contact for our partners, managing relationships from onboarding through ongoing delivery.
• Lead end-to-end project management for new partner launches, coordinating timelines, cross-functional internal resources, and external stakeholders.
• Track partner metrics and deliverables, anticipating potential roadblocks and proactively solving them.
• Partner closely with internal teams to advocate for partner needs and translate feedback into actionable improvements.
• Prepare data-driven presentations and lead monthly partner account and quarterly business reviews to demonstrate value and identify growth/expansion opportunities.
• Maintain close attention to detail and strong organizational skills, with a structured approach to project management that ensures partner needs are met reliably.

What We're Looking For

• 4+ years of professional experience in partnerships, account management, or implementation management, specifically within the healthcare industry.
• Startup experience is a strong plus.
• Direct experience managing partner reporting, with a proven ability to dive in, manipulate data, and actively support the creation of polished reports and dashboards.
• Exceptional communication skills with experience presenting complex data, metrics, and strategic updates directly to external partners and stakeholders.
• Technical and data literacy with some familiarity with modern data platforms to confidently navigate technical workflows and discuss data integrations with partners.
• Bring a highly organized and structured approach to project management with a proven track record of consistently executing complex deliverables on time.