Senior Data Engineer (12-Month Contract) at Coconut Software
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Coconut Software is the leading Branch Performance Platform, helping financial institutions grow, drive productivity, and deliver better customer experiences. Coconut’s AI-powered, enterprise-grade platform brings together appointment scheduling, in-branch queuing, video banking, and branch workforce management, turning customer interaction and operational data into actionable insights across multiple lines of business.
We’re hiring a Senior Data Engineer on a 12-Month Contract to own data engineering on our Data Enablement team. You’ll be our main data engineer, working with our analytics engineers, product, and other enablement teams. You’ll build the pipelines behind our workforce forecasting and staffing product, and finish moving our analytics platform onto Databricks. We need someone who gets productive quickly, works independently, and leaves things better than when they found them!
Data at Coconut:
- We are currently in an exciting phase of growth, migrating our entire data estate from legacy Postgres and Redshift environments to a modern Databricks Lakehouse
- Our target stack is built for scale: Databricks for storage and compute, dbt for our transformation and semantic layer, and Looker (LookML) for business intelligence
- We don’t follow rigid Scrum, but we do work in an agile, iterative way, and try to continuously improve and find a better way to work
- We work in a blameless culture and have a continuous improvement mindset
- We strive to provide service excellence in all areas, as such, roles in our Engineering department are expected to contribute to our collaborative on-call rotation, working with your team to support our systems and ensuring application availability/reliability. Each team will have their own rotation schedule
YOU ARE FIRED UP TO
- Build and run production pipelines in Databricks (Lakeflow, Jobs, dbt), from ingesting customer files through to tables ready for models and reporting
- Lead the next phases of our Redshift → Databricks migration: landing source tables, moving product analytics onto the lakehouse, and retiring old warehouses
- Own replication and ingestion from production databases (AWS DMS, Databricks Lakeflow Connect, Fivetran) across multiple environments, with data residency and PII handling built in
- Set data contracts with internal teams and external ML partners so schema changes don’t break things downstream
- Give product teams clear effort estimates and trade-offs, and push back on scope when needed
- Monitor pipeline health, data quality, and Databricks cost, and take part in Data’s on-call rotation
- Document what you build (runbooks, lineage, design decisions) so the team can manage it without you (if needed)
- Be part of how we’re evolving the way we work with AI across Engineering, staying curious about the technology and eager to adopt, learn, and use it to solve customer and business problems
WHAT YOU BRING TO THE TEAM
- 5+ years in data engineering, including 2+ years running Databricks in production (Delta, Jobs, DLT/Lakeflow, Unity Catalog)
- Strong Python, SQL, and dbt skills
- Experience replicating from operational databases (CDC or Events) and ingesting messy files
- Has been involved in at least one warehouse or lakehouse migration
- Comfortable with AWS data services
- Has handled PII or regulated data; financial services is ideal
- A curiosity for innovation: we’re looking for someone who loves to learn and elevate their skills with new technology, particularly AI and large language models (LLMs)
- Hands-on use of AI coding agents (Claude Code or similar) for pipelines, dbt, debugging, or troubleshooting
- Has worked with Infrastructure-as-Code (e.g., Terraform, DAB) to manage data infrastructure
- Experience with LookML or embedded Looker
- Managed pipelines feeding forecasting or ML models
- Thrives in a high autonomy environment and works with the team to direct energy and focus towards highest priority initiatives
- Proven ability to take initiative, be innovative, and take the lead on projects
- Your unique experiences in the data realm that we can benefit and learn from!
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Coconut Software
View Company ProfileCoconut Software is a premier, enterprise-grade customer engagement and branch-workforce optimization platform engineered to orchestrate massive-scale financial service ecosystems and intelligent frictionless appointment-management workflows. Operating as a highly integrated, purpose-built SaaS hub for the banking sector, the company eliminates the operational friction of traditional, manual branch-traffic management and siloed appointment-booking by seamlessly deploying advanced real-time queue-flow telemetry, rigorous staff-availability and banker-optimization architectures, and cohesive omnichannel digital-banking integration frameworks. Moving beyond rigid legacy lobby-management models, Coconut empowers major financial institutions—including top-tier banks and credit unions across North America—to dynamically synchronize their digital, in-branch, and video-banking pipelines with elite autonomous execution. Under the hood, their sophisticated proprietary data infrastructure natively manages complex cross-channel visitor ingestion, instantaneous high-value meeting routing, and automated performance-analytics dashboards, providing actionable intelligence that drives deposit growth, increases loan pull-through rates, and elevates Net Promoter Scores (NPS). What sets Coconut Software apart is its uncompromising dedication to frictionless banking orchestration; by bridging the gap between highly technical, volatile retail-banking demands and accessible, human-centric customer experiences, the platform empowers financial institutions to radically accelerate their operational-efficiency velocity, eliminate customer service bottlenecks, and build an unassailable foundation for continuous commercial and institutional dominance in the modern, hybrid-banking landscape.
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