Analytics Leader - Finance Team
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Job Description
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About the job
Blue Bottle Coffee is seeking a curious, commercially minded analytics leader with 6+ years of experience in analytics, data science, or business intelligence, ideally in hospitality, retail, or food and beverage. Reporting to the Head of Finance, this remote role (preference for Pacific Time) will transform our cafe, digital, and product data into actionable insights for business growth.
You Will:
Set the data and analytics roadmap, partnering with Engineering on infrastructure, KPI definitions, and establishing a single source of truth.
Drive the organization’s AI reporting and analytics agenda, leveraging tools like Claude to accelerate performance analysis and enable self-service insights for management teams.
Lead guest analytics across the app, ordering, subscriptions, and loyalty programs, bridging digital and in-cafe behaviors.
Build dashboards and tools for Cafe Operations to track sales, traffic, labor, and service speed.
Collaborate with Digital & Product teams to design and evaluate A/B tests for features, offers, and personalization strategies.
Analyze menu mix, pricing, and product launch performance to inform data-driven product decisions.
Support planning, forecasting, and business cases with clear, data-driven recommendations for senior leaders.
You Are:
A hands-on analytics leader who thrives on turning data into strategic decisions.
An exceptional cross-functional partner, bridging cafe leaders to executives.
A clear communicator who simplifies complex analysis for diverse audiences.
Highly organized, with meticulous attention to detail.
Calm in ambiguity, adept at creating clarity across functions.
Passionate about delivering exceptional guest experiences.
You Have:
6+ years in analytics, data science, or business intelligence, ideally in hospitality, retail, or food and beverage.
Expert SQL skills and experience with modern data and BI tools (e.g., Snowflake, dbt, Sigma, Tableau), ERP/Planning systems (e.g., Netsuite, Adaptive); Python or R a plus.
Experience using AI tools like Claude to automate reporting, speed up analysis, or enable self-service insights.
Experience with POS, loyalty, or digital ordering data, and expertise in experiment design.
Strong commercial acumen and understanding of P&L drivers.
Excellent communication and influencing skills across functions and levels.
A genuine passion for exceptional coffee, hospitality, and creating memorable guest experiences.
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Blue Bottle Coffee
View Company ProfileBlue Bottle Coffee (operating at bluebottlecoffee.com) is a specialty coffee roaster and retailer engineered for delivering high-quality coffee experiences. Founded in 2002 by W. James Freeman and headquartered in Oakland, California, Blue Bottle Coffee solves the problem of inconsistent coffee quality by providing freshly roasted specialty coffee and expertly prepared beverages. Under the hood, the company leverages its expertise in coffee roasting and cafe operations to deliver a unique experience to customers. This allows coffee enthusiasts to enjoy high-quality coffee in a variety of settings, from cafes to at-home brewing. Backed by $121M in funding over 3 rounds.
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