Senior Content Manager

🎯 The Role

We're looking for a Senior Content Manager to join Filigran Academy — the learning engine behind XTM One, OpenCTI, OpenAEV, and OpenGRC — and take end-to-end ownership of content projects from concept through delivery.

This isn't a production role or a pedagogy role. It's both. As a Senior Content Manager at Filigran, you own the full content lifecycle of your assigned projects — from instructional design and SME collaboration through production, quality, and delivery. You are accountable for what learners experience, and you have the autonomy to shape it.

You'll work alongside other Senior Content Managers, each owning distinct projects end-to-end. Your ownership stays clearly yours, while shared standards and close collaboration with your peers keep the team's work coherent.

💼 Your Responsibilities

• Own end-to-end content for your assigned projects — from learning design through production, quality review, and LMS delivery
• Design structured learning paths, courses, and certification programs aligned to learner personas and skill levels (beginner to advanced)
• Apply instructional design principles (e.g., ADDIE, Bloom's Taxonomy) to ensure content drives measurable learning outcomes
• Manage SME relationships across your projects — coordinating with Product, Engineering, and Customer Success to ensure technical accuracy and relevance
• Maintain production cadence for your projects: scripting, media production, review cycles, and publishing
• Own quality within your project scope — including pedagogical soundness, tone consistency, and learner feedback integration
• Contribute to ILT (Instructor-Led Training) development in partnership with the Customer Training Consultant: storyboards, delivery scripts, and alignment with on-demand content
• Participate in a standing cross-lane harmonization function — shared style guide, tone/quality bar, and template standards — co-owned with peer Senior Content Managers and stewarded by the Director of Content Management
• Track and report project-level metrics: module releases, completion rates, learner satisfaction, and content validation
• Leverage AI tools and methodologies to boost content production and workflow efficiency
• Contribute to team-wide documentation and workflow practices

🤝 Who You'll Work With

• You report directly to the Director of Content Management
• You collaborate closely with Product, Engineering, and Customer Success teams to stay ahead of product changes and translate technical complexity into accessible learning
• You partner with the Customer Training Consultant to align ILT delivery with on-demand content
• You work alongside peer Senior Content Managers — each owning distinct projects end-to-end — sharing standards, practices, and team-wide initiatives
• Cross-project initiatives (shared LMS infrastructure, joint launches, multi-product certification paths) are coordinated through the Director of Content Management
• You coordinate with Marketing on content launches and Academy positioning

🧬 Profile We're Looking For

• 3–5 years of experience in instructional design, technical content creation, or a related field in a B2B SaaS environment
• Demonstrated ability to own content end-to-end — from concept and design through production and delivery — without heavy process scaffolding
• Strong instructional design foundation: you know how to structure learning for outcomes, not just information transfer
• Experience managing multimedia production workflows (video, interactive content, visual design)
• Comfortable engaging directly with subject matter experts and translating technical depth into learner-accessible content
• Highly organized with strong project management instincts — you manage your own projects and don't drop threads
• Proficient in modern content and LMS tooling (e.g., Camtasia, Articulate, Notion, or similar)
• Comfortable working in a remote, async-first environment
• Autonomy, ownership, and team spirit
• Bonus: Experience in cybersecurity, open-source, or technical SaaS environments
• Bonus: Familiarity with AI-assisted content production workflows

🌱 Why Join Filigran? More than just a job.

We’re a fast-growing, global, and fully remote company building open-source cybersecurity solutions, increasingly powered by AI, to help defense teams anticipate threats and act faster.

⭐ What we believe

We believe we do work that matters, uniting defenders into a global community to make security more open, resilient & collaborative.

💻 How we work

We do work that matters by combining strong engineering standards with emerging technologies, including AI, to move faster and smarter.

🧭 What guides us

We make our work matter by building a culture grounded in our CORE values of Cohesion, Openness, Responsibility, and Equity. The principles that guide how we make decisions, treat people, and grow together, especially when no one’s watching.

💰 Compensation & Benefits

• Competitive pay + equity - everyone shares in our success
• Remote-first, flexible, and balanced - work that fits your life
• Your setup, your choice - pick the gear that works for you
• Twice-a-year gatherings - we meet in person for regional and global offsites to connect, collaborate, and strengthen our culture beyond the screen