Senior Commercial Deal Desk Analyst

1Password is seeking a Senior Commercial Deal Desk Analyst to build and scale its Commercial Deal Desk capability within Revenue Operations. This role will partner with Sales, Finance, Legal, and cross-functional teams on complex commercial decisions, creating processes, guidance, and tools to enhance efficiency and confidence.

Core Responsibilities:

• Partner with Enterprise Account Executives (AEs), Sales Managers, Finance, Legal, and Revenue Operations on complex, non-standard, and high-impact deals.

• Advise on deal structure, pricing, terms, discounting, approvals, amendments, renewals, co-terms, ramps, bundled products, and other commercial considerations.

• Review and execute deal submissions in Salesforce CPQ/Revenue Cloud, ensuring quotes and contracts are accurate, complete, and ready for approval and invoicing.

• Build foundational processes for the Commercial Deal Desk, including intake processes, approval routing, discount governance, exception handling, service-level agreements (SLAs), and documentation.

• Create playbooks, training materials, office hours, and practical guidance to help sales teams navigate commercial processes and quoting tools.

• Identify opportunities to improve workflows through automation, AI tooling, and CPQ configuration, partnering with technical teams to implement scalable solutions.

• Use deal data and Key Performance Indicators (KPIs) to identify bottlenecks, improve deal quality, and recommend changes that support efficient, sustainable growth.

Key Requirements:

• 4+ years of experience in Deal Desk, Revenue Operations, Commercial Finance, or a related function within a B2B SaaS environment.
• Hands-on experience with Salesforce CRM and Salesforce CPQ/Revenue Cloud, including resolving complex quoting and cross-object issues.
• Strong understanding of commercial deal structures, including annual recurring revenue (ARR), multi-year agreements, amendments, renewals, co-terms, ramps, stub billing, bundled products, and discounting.
• Demonstrated ability to build or improve processes, documentation, approval workflows, and commercial policies in an evolving environment.
• Sound commercial judgment and the ability to balance customer and seller needs with pricing discipline, revenue integrity, and business risk.
• Strong cross-functional communication skills, with the ability to influence effectively without formal authority and explain complex commercial concepts clearly.
• Experience using AI, automation, or workflow tools to reduce manual work and improve the quote-to-cash process is preferred.

About 1Password:

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today.

We’re a team of curious, driven individuals who thrive in a fast-paced, dynamic environment. If you’re excited about contributing to the digital safety of millions and working alongside a team that embraces innovation, this could be the right fit for you.

AI at 1Password:

Across GTM, we’re transforming the way we work with AI. We expect every team member to become a power user, using AI daily to work smarter and move faster. AI is embedded in our operations, from real-time coaching to surfacing insights that help us anticipate needs, creating more time for meaningful customer engagement.

We’re committed to leveraging cutting-edge technology, including AI, to achieve our mission. We encourage team members at all levels to learn AI best practices, identify opportunities to apply AI meaningfully, and drive innovative solutions.

Work Environment:

This is a remote opportunity within Canada and the US, with an in-person onboarding in Toronto required for all go-to-market roles.

Occasional travel may be required for department-wide offsites, quarterly meetings, and customer events.

Compensation:

USA-based roles: The annual base salary ranges between $96,000 USD and $134,000 USD. Benefits include health, dental, 401k, generous paid time off, equity grants, and incentive programs.

Canada-based roles: The annual base salary ranges between $89,000 CAD and $125,000 CAD. Benefits include health, dental, RRSP, generous paid time off, equity grants, and incentive programs.