Senior Business Intelligence Analyst
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Job Description
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We are looking for a Senior Business Intelligence Analyst to transform complex data into actionable insights that drive strategic decisions across the organization. You will partner closely with Product, Sales, Marketing, Finance, and Customer Success teams to define metrics, build dashboards, and uncover trends that support growth, retention, and operational efficiency.
This role is ideal for someone who thrives at the intersection of data, business, and technology in a fast-paced environment, collaborating to keep our systems performant, reliable, and aligned with business goals.
Your Responsibilities
Design, build, and maintain dashboards and reports that track key SaaS metrics (e.g., ARR, MRR, churn, LTV, CAC, retention, funnel performance)
Analyze large datasets to identify trends, anomalies, and growth opportunities
Partner with stakeholders to translate business questions into analytical requirements
Monitor data quality and ensure data definitions and quality are consistent across all reports
Provide ad hoc analysis to support strategic initiatives, experiments, and executive decision-making
Present insights clearly to both technical and non-technical audiences
Continuously improve reporting processes, tools, and methodologies
Your Profile
5 years + of experience in Business Intelligence, Data Analytics, or in a similar role
Strong SQL skills and experience working with relational databases
Experience with Power BI
Solid understanding of SaaS business models and metrics
Strong analytical and problem-solving skills with high attention to detail
Ability to communicate insights clearly and effectively
Experience working cross-functionally in a collaborative environment, especially with Revenue Departments
Basic knowledge of Python for data exploration and analysis
Highly valuable:
Experience with cloud data warehouses (e.g., Snowflake, BigQuery, Redshift)
Familiarity with data transformation and modeling tools (e.g., dbt)
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Factor Eleven
View Company ProfileFactor Eleven (operating at factor-eleven.com) is a digital advertising platform engineered for brick & mortar retailers and brands. Founded in 2014 by Alexander Anhuth and headquartered in Giessen, Germany, Factor Eleven simplifies the process from campaign planning to billing, using predictive analysis in media. Under the hood, the company's technology stack automates and streamlines the process, allowing retailers and brands to create, book, and execute advertising campaigns more efficiently. This allows customers to reach their target audiences more effectively. Not specified.
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