Senior Accounting Manager | Multi-Unit Restaurants

Your impact:

Client Leadership & Strategic Partnership

• Serve as the senior accounting lead across multiple clients, ensuring all deliverables are consistently accurate, timely, and aligned with expectations.
• Develop a deep understanding of client operations, transaction flows, financial drivers, and reporting structures.
• Identify and manage deviations between client processes and Dine standards, determining appropriate solutions.
• Lead client discussions to present financials, explain variances, and provide clear, actionable insights.
• Advise clients on process improvements, controls, and best practices

Financial Oversight & Risk Management

• Oversee all aspects of the accounting cycle and close process across teams, ensuring accuracy, consistency, and compliance by driving strong team execution and process discipline. Perform high-level review of financial statements, reconciliations, and complex accounting areas, focusing on anomalies and risks versus routine error correction.
• Identify risks, irregularities, and inefficiencies, and take action to resolve or escalate them as appropriate.
• Ensure financial outputs are consistently accurate by developing team capability, strengthening processes, and reducing upstream errors.

Operational Independence & Decision Making

• Independently identify issues, develop solutions, and drive resolution with minimal escalation.
• Serve as a trusted escalation point for Accounting Managers, clients, and internal teams.
• Operate confidently within established standards and client environments, ensuring consistent execution across assigned clients while escalating decisions that impact broader processes, standards, or high-risk areas. Translate complex challenges into clear, actionable plans.

Team Leadership & Development

• Lead, mentor, and develop Accounting Managers and offshore teams.
• Ensure accountability for quality, timelines, and ownership across the team.
• Strengthen team capability in technical accounting, problem-solving, and client management.
• Ensure effective delegation and alignment of responsibilities on assigned clients.

Process Optimization & Efficiency Leadership

• Evaluate workflows and team performance, including hours vs. budget, to identify inefficiencies.
• Drive improvements that reduce rework, streamline processes, and free up time.
• Ensure processes are scalable, consistent, and aligned with company standards.

Advanced Issue Resolution & Continuous Improvement

• Identify systemic issues across clients, teams, and processes.
• Conduct root cause analysis and implement long-term solutions.
• Ensure improvements are sustained and issues do not recur.
• Promote a culture of proactively raising and resolving issues.

Standards & Organizational Alignment

• Maintain deep expertise in Dine systems, tools, workflows, and accounting standards.
• Ensure consistency across clients while managing necessary deviations.
• Contribute to broader operational improvements and company initiatives.
• Support scalable growth by improving clarity, reducing friction, and enhancing processes.

Core Expectations

• Operate independently with minimal need for VP/Director involvement
• Develop deep, connected understanding of clients, systems, and financial data
• Proactively solve and prevent issues across operations
• Continuously improve how work is performed to support scalability and growth

About you:

• Restaurant365 experience strongly preferred or experience with at least two other ERPs required
• Multi-unit restaurant accounting experience required
• Bachelor’s degree in Accounting or Finance
• CPA preferred but not required.
• 5+ years of progressive accounting experience, with at least two years in a supervisory or management role.
• Advanced accounting expertise, including full-cycle oversight, complex reconciliations, and financial statement review with a focus on risk and anomalies.
• Exceptional client management and communication skills, including the ability to present financials, explain insights, and advise on process improvements.
• Demonstrate consistent judgment, ownership, and follow-through to build trust and operate with increasing autonomy.
• Process optimization mindset with the ability to improve workflows, increase efficiency, and support scalable, standardized operations.
• Strong organizational and oversight capabilities, managing multiple clients, teams, and priorities while ensuring consistent, high-quality execution.