Senior Account Partner, Large Pro Partnerships

Angi is seeking a Senior Account Partner, Large Pro Partnerships to grow and retain revenue across a portfolio of enterprise service professional partners, ranging from mid-size regional businesses to national, private equity-backed accounts.

You will serve as the primary strategic advisor and executive-level point of contact for your partners, helping them maximize their outcomes on the Angi platform through business insight, strategic planning, and a consultative approach rooted in genuine relationship depth.

This is a portfolio management role, not a feature adoption role. You are not here to walk partners through a product checklist—you are here to understand their business, translate performance data into actionable strategy, and serve as the person their VP or C-suite calls when they want to think through what's working and what's next.

The ideal candidate is equally comfortable defending a partnership through a difficult retention conversation and proactively building the case for growth. You hold both outcomes—and you know the difference between when to stabilize and when to push.

Strategic Account Ownership

• Manage a portfolio of enterprise service professional partners as their primary point of contact and strategic advisor
• Own both retention and revenue growth across your portfolio
• Build trusted, durable relationships with partner leadership—VPs, C-suite executives, and owners—grounded in business credibility, not just rapport
• Lead regular executive business reviews that deliver meaningful performance insight, strategic recommendations, and a clear point of view—not just reporting
• Conduct ongoing discovery to understand each partner's business evolution, competitive pressures, and growth priorities
• Serve as the primary escalation point for partner issues, driving cross-functional resolution and maintaining transparent communication throughout
• Collaborate with partners on marketing strategies and platform investments tied to their specific growth goals

Data-Driven Partner Strategy

• Analyze partner performance metrics—including appointment set rates, cost of marketing, close rates, and spend trajectory—to identify trends, risks, and opportunities
• Translate complex data into clear narratives and action plans that resonate with executive-level audiences, not just operators
• Build and maintain forecasts across key account metrics including funnel performance, seasonal trends, and spend pacing
• Recommend and implement account adjustments—coverage areas, spend targets, communication structures—based on data, not just partner requests

Growth & Revenue Expansion

• Proactively identify expansion opportunities tailored to each partner's business model and growth stage—don't wait to be asked
• Build ROI-based business cases for increased platform investment that a CMO, CFO, or COO would find credible
• Negotiate contracts and agreements in a way that creates genuine mutual value
• Support pilot programs and new initiatives while managing retention risk in parallel

In This Role, You Will Need:

• 3+ years of experience in strategic account management, customer success, or partnerships with direct ownership of a revenue objective—retention, growth, or both
• Demonstrated experience managing executive-level relationships (VP, C-suite, or owner level) as the primary point of contact—not in a supporting role
• Proven ability to hold both GRR (Gross Retention Rate) and NRR (Net Revenue Retention) accountability—you can articulate how you've sequenced retention and growth motions within the same account
• Strong analytical fluency—you build action plans from data, not just summaries; experience with BI tools (Looker, Tableau) and CRM (Salesforce, HubSpot) preferred
• Demonstrated ability to own outcomes end-to-end with limited oversight—you see issues through to resolution regardless of where the fault sits
• Comfortable operating in ambiguous environments and building structure where none exists
• Experience in home services, marketplace, SaaS, or platform-based businesses is a plus
• Experience presenting to or partnering with C-suite stakeholders at enterprise accounts
• Bachelor's degree or equivalent experience
• Some travel may be required (~5%)