Senior Account Manager, Programmatic
Job Description
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Our Senior Account Manager, Programmatic is responsible for overseeing the successful execution and optimization of programmatic campaigns with a high level of media-buying expertise and operational excellence within our retail vertical. In this role, you will serve as a strategic partner to clients, manage complex campaigns, and provide mentorship and day-to-day guidance to Account Managers and Coordinators to support their development and ensure strong team performance.
The role requires candidates to be located in either the Mountain or Pacific time zones.
JOB RESPONSIBILITIES
- Partner closely with client services and programmatic teams to deliver client-first recommendations and provide day-to-day programmatic expertise.
- Develop & execute cutting-edge digital campaigns from conception to launch across platforms like Amazon (bonus if you have experience on Walmart and Target).
- Manage and oversee executions and optimizations of your sponsored campaigns.
- Build, strengthen, and maintain effective client relationships by communicating performance insights and strategic opportunities.
- Demonstrate strong problem-solving abilities, strategic thinking, and clear communication in all client and internal interactions.
- Act as a proactive self-starter who can independently manage workflows while collaborating across teams.
- Support the development and execution of programmatic strategy to drive performance and achieve client goals.
- Provide guidance, feedback, and light mentorship to Account Managers and Coordinators to support their growth.
- Champion our core values and contribute to a positive, collaborative team culture.
- Bring forward innovative ideas and challenge existing processes to help elevate team performance and campaign results.
QUALIFICATIONS
- 4+ years of programmatic media experience, preferably across CTV, Display, and Video, with exposure to Native, Audio, or OOH.
- Hands-on programmatic trading experience within retail marketplaces such as Walmart, Target, & Best Buy.
- Proficiency in multiple DSPs (Amazon, TTD & DV360 preferred), as well as familiarity with Ad Servers.
- A minimum of 3 yearsâ paid marketing / ecommerce experience.
- Familiarity with Amazon Vendor/Seller Central is required.
- Demonstrated experience guiding or mentoring junior team members and contributing to their development.
- Strong analytical, problem-solving, and communication skills with a strategic mindset.
WHAT IMPRESSES US
- Exceptional deck-building and storytelling abilities.
- Advanced experience with Google Analytics, Google Ads, Facebook Ads Manager, or similar ad-tech platforms.
- Skills in data analysis and visualization tools (e.g., Data Studio, Tableau).
- Experience supporting or contributing to client pitches, audits, or strategic presentations.
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Dept is a global digital agency that delivers pioneering experiences through a combination of creativity, data, and technology. With a strong focus on innovation and customer-centric approach, the company helps businesses and organizations to stay ahead in the ever-evolving digital landscape. By harnessing the power of digital transformation, Dept empowers its clients to achieve their goals and unlock new opportunities for growth. Through its expertise in digital marketing, e-commerce, and digital product development, Dept provides tailored solutions that cater to the unique needs of each client. With a commitment to excellence and a passion for creativity, Dept has established itself as a leader in the digital industry, helping businesses to thrive in a rapidly changing world.
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