Sales Operations Manager

About the Role

Prefect is looking for a Sales Operations Manager to own the systems, processes, analytics, and operating rhythms that help our go-to-market team perform at its best. This is a high-impact role for someone who combines strong Sales Operations expertise with a bias toward action: someone who can identify what the business needs, recommend the right approach, and independently drive solutions from idea through implementation.

You will work closely with Sales leadership and partners across Finance, Marketing Operations, Customer Success, and the broader Operations team. You will also partner closely with our GTM Engineer, who supports the technical build-out of dashboarding, reporting, and other GTM infrastructure. The scope is intentionally broad, spanning our GTM technology stack, sales compensation, forecasting and pipeline management, performance analytics, planning, and process design. Success in this role means giving our leaders better visibility into the business, making our sellers more effective, and building infrastructure that allows Prefect to scale without unnecessary complexity.

In This Role, You Will

• Own and evolve the sales operating system. Design, implement, and continuously improve the processes that govern opportunities, accounts, pipeline, and closed business. Bring a point of view on best practices, identify friction before it becomes a scaling problem, and translate business needs into practical, durable solutions.

• Lead our sales systems and technology strategy. Own the sales technology stack, with Salesforce at its center, and ensure our systems are well designed, integrated, adopted, and producing trustworthy data. Partner closely with Marketing Operations and our GTM Engineer where responsibilities and systems intersect, and independently drive improvements from requirements through rollout.

• Drive pipeline, forecasting, and sales performance management. Establish the inspection rhythms, data standards, and operating processes that give Sales leadership a clear and accurate view of pipeline health, forecast risk, conversion, productivity, and performance. Work closely with our GTM Engineer on the dashboards and reporting needed to surface those insights, then turn them into clear actions for the business.

• Own sales compensation design and administration. Partner with leadership and Finance to design compensation plans, quotas, incentives, and related policies that align seller behavior with company priorities. Translate plan design into scalable operational processes, ensure accurate implementation and calculation, and recommend changes as our products and GTM motion evolve.

• Turn data into decisions. Define the metrics and analyses Prefect needs to understand what is working, what is not, and where to focus next. Go beyond reporting the numbers by identifying trends, diagnosing root causes, surfacing risks and opportunities, and making clear recommendations to leadership.

• Lead cross-functional GTM initiatives from problem through execution. Serve as a trusted Sales Operations partner on annual planning, capacity and territory decisions, new product or pricing launches, process changes, and other strategic initiatives. Bring structure to ambiguous problems, align stakeholders, manage implementation, and ensure changes actually take hold with the teams they are intended to support.

What You'll Bring

• 6+ years of experience in Sales Operations, Revenue Operations, or a closely related role, ideally within a B2B SaaS company.

• Deep Salesforce expertise and demonstrated experience owning CRM architecture, workflows, integrations, data quality, and ongoing administration.

• Hands-on experience with sales forecasting, pipeline management, sales performance analytics, quota setting, and compensation plan design and administration.

• Strong business judgment and analytical skills, with the ability to move from detailed operational questions to clear recommendations for Sales and company leadership.

• A track record of operating independently, bringing informed points of view, and driving complex cross-functional initiatives from ambiguity through implementation.

We'd Be Especially Excited If You Have

• Experience supporting a scaling or changing GTM organization, including new products, pricing models, territories, or sales motions.

• Experience with a broader modern GTM stack beyond Salesforce, including sales engagement, conversation intelligence, customer success, or contracting.

• Experience designing or evolving compensation models for SaaS businesses with subscription, consumption, or hybrid revenue models.

• A strong instinct for simplifying processes and systems rather than adding complexity.

• Curiosity about AI and a willingness to experiment aggressively with how it can improve Sales Operations, from personal productivity and analysis to automation, systems, and entirely new ways of working.