Sales Development Representative (SDR) - France

The Opportunity:

As a Sales Development Representative (SDR), you will focus on three core missions:

• Engage with and listen to users and prospects to provide appropriate resources and guidance for their Grafana journey.
• Partner with the Sales Team to identify new business opportunities, contributing to company revenue goals.
• Develop transferable skills to advance your career goals.

Our commercial success is tied to our open-source DNA and users’ success with our software. We seek team members who can leverage this connection and support the long-term health of our company.

You will balance reactive and proactive work, responding to inbound inquiries and outreaching to target accounts. This role requires research, a detective mindset, and confidence in driving business conversations on the phone. You must also know how to use AI as a tool to improve productivity.

This is a fast-paced and challenging role with a global team from over 15 countries. We seek driven, humble, and technically curious individuals who embrace a team-first attitude and demonstrate extreme ownership.

What You’ll Be Doing:

• Build and maintain knowledge of our technology, competitors, open-source ecosystem, and industry trends.
• Follow up on inbound leads effectively and efficiently.
• Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts.
• Use Salesforce and Grafana dashboards for lead and account management and research.
• Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn.
• Drive effective discovery conversations to understand users’ needs and goals, providing appropriate resources and communicating how Grafana can help.
• Consistently meet new business opportunity and pipeline targets.
• Collaborate with cross-functional teams such as marketing and sales to win as a team.

What Makes You a Great Fit:

• Fluent in German and English (written and spoken).
• Open to feedback and coaching, always looking for ways to improve.
• Clear and concise written and verbal communication style.
• Excellent organizational skills and ability to prioritize many tasks.
• Willingness and ability to take on any task with a focus on quality.
• Resourceful and proactive in a constantly evolving environment.
• Driven by purpose and by winning with a team-first attitude.
• Located in France.

Bonus Points For:

Interview preparation and alignment with our CARR model (Context, Action, Results, Reflection).