Recruiter Specialist

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency. We operate as a dedicated extension of our clients’ teams, providing high-quality operational support to U.S.-based businesses.

We are looking for a Recruiter Specialist to join the team of a growing U.S.-based ABA Therapy company operating across multiple states, with plans for further expansion.

As a Recruiter Specialist, you will be responsible for managing the recruitment process from initial candidate engagement through to hiring. You’ll primarily recruit Registered Behavior Technicians (RBTs), with the opportunity to eventually expand into recruiting Board Certified Behavior Analysts (BCBAs).

This role is ideal for someone who is confident on the phone, naturally personable, and able to quickly build rapport while assessing whether a candidate is the right fit.

• Working Hours: Monday – Friday | 3:30 PM – 12:30 AM South African time – subject to daylight savings.
• Public Holidays: This role requires working on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA).
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory.
• Power Backup: Reliable backup required to manage load shedding or outages.
• Work Environment: Fully remote.

Job Responsibilities:

• Manage and maintain recruitment advertisements, primarily through Indeed.
• Review incoming applications and resumes to identify suitable candidates.
• Contact candidates by phone to discuss opportunities and assess their suitability.
• Conduct candidate interviews and evaluate candidates against role requirements.
• Build strong rapport with candidates and create a positive candidate experience.
• Identify qualified candidates and progress successful applicants through the hiring process.
• Use strong judgment and emotional intelligence to quickly understand candidates and assess their fit.
• Follow established recruitment guidelines and processes while bringing your own personality and approach to candidate interactions.
• Maintain accurate candidate records and recruitment information.
• Work closely with the client’s leadership team throughout the recruitment process.
• Recruit RBTs initially, with the potential to take on BCBA recruitment as the business grows.

Requirements

Industry Experience:

• ABA experience is a plus, but not essential.
• Previous experience as a Recruiter in the healthcare industry.
• A psychology background might also be advantageous.

Soft Skills (Essential):

• Excellent English communication and fluency.
• High emotional intelligence and strong intuition.
• Friendly, patient, and empathetic personality.
• Highly organized, detail-oriented, and able to move quickly when needed.
• Able to quickly read and understand different personalities.
• Able to follow processes and guidelines while still having a natural, conversational approach.

Technical Skills:

• Good general computer literacy.
• Comfortable working across multiple systems and digital platforms.
• Proficient in Microsoft Office and Outlook.
• Experience with ATS or recruitment platforms is advantageous.
• No advanced Excel skills required.