Recruiter

Help build the front line of Figure’s Customer Operations team.

As a Recruiter, you will own high-volume hiring for Customer Operations roles that directly support our customers and business growth. You’ll manage a fast-moving pipeline, engage candidates, and partner closely with hiring managers to keep searches moving with speed and quality.

This is a high-impact, execution-focused role with real ownership and visibility. You’ll play a direct role in how we scale Customer Operations and will have the opportunity to improve process, drive hiring outcomes, and grow your recruiting skillset in a fast-moving fintech environment.

• Own full-cycle recruiting for high-volume Customer Operations roles
• Source, engage, assess, and close qualified candidates
• Manage a high-volume pipeline with strong organization and follow-through
• Partner with hiring managers to define needs, calibrate candidates, and move roles forward
• Deliver a clear, responsive, and positive candidate experience from outreach through offer
• Use ATS and sourcing tools to track pipeline, feedback, and hiring progress
• Write, publish, and optimize job postings across external platforms
• Monitor funnel metrics and identify ways to improve conversion and candidate flow
• Build and maintain pipelines for recurring and high-priority roles
• Support structured, consistent, and objective hiring practices

1–3+ years of recruiting experience, ideally in high-volume, customer-facing, or operations roles

Strong sourcing and candidate engagement skills

Ability to manage a high-volume pipeline with speed, accuracy, and attention to detail

Experience using an applicant tracking system (e.g., Greenhouse) and sourcing tools like LinkedIn Recruiter

Clear, professional communication with candidates and hiring partners

Strong organization and ability to keep multiple roles moving at once

Comfort using recruiting metrics to track progress and improve outcomes

Ability to adapt quickly as hiring needs and priorities evolve

Demonstrated commitment to promoting diversity and inclusion, including identifying and nurturing high-performing, diverse talent, while fostering an environment of objectivity, open communication, and mutual respect.

Adhere to all company security policies and data handling procedures.

Complete mandatory security awareness training within required timeframes.

Promptly report any suspected security incidents or suspicious activity to the Security team.