Clinical Field Scheduling & Logistics Specialist

The Clover Home Care team ensures patients have access to the right care at the right time, in the right setting. They provide in-home primary care, annual wellness visits, supportive care services, behavioral health, and community services coordination.

As a Clinical Field Scheduling & Logistics Specialist, you will:

• Manage clinician schedules, profiles, availability, and service areas in CareLink.
• Coordinate scheduling and logistics across Georgia and New Jersey.
• Optimize clinician routes based on geography, availability, and operational priorities.
• Identify and resolve scheduling errors, overbooking, unused capacity, and coverage gaps.
• Manage last-minute schedule changes caused by callouts, urgent requests, and field needs.
• Coordinate daily assignments for Nurse Practitioners and Medical Assistants.
• Support the PTO approval and schedule-update process in partnership with clinical managers.
• Respond to real-time scheduling questions and resolve scheduling-related concerns.
• Train new clinical team members and operational partners on CareLink workflows.
• Use approved AI and automation tools to streamline repetitive workflows, improve accuracy, and reduce manual work.
• Document processes and maintain cross-training to ensure consistent operational coverage.

You should get in touch if:

• You have experience in scheduling, workforce coordination, field logistics, or healthcare operations.
• You currently live in Georgia, previously lived there, or can demonstrate extensive knowledge of Georgia geography, travel patterns, and regional differences.
• You have experience using AI or automation tools to improve business workflows.
• You are highly organized and can manage competing priorities in a fast-paced environment.
• You have strong attention to detail and can quickly identify and resolve operational issues.
• You communicate effectively with clinical, administrative, and leadership teams.
• You are comfortable learning new systems and working in an evolving environment.
• Experience with CareLink, healthcare scheduling, Google Workspace, or Excel is preferred.