Provider Operations Coordinator

The Opportunity

This is not a generic assistant role.

You will help keep Legion’s provider operations engine running smoothly.

You will support provider recruiting, onboarding, provider management, and payroll preparation.

The right person is organized, proactive, comfortable with spreadsheets, and excellent at follow-through.

This is a strong fit for someone who enjoys checklists, healthcare operations, provider communication, and detail-heavy workflows.

Responsibilities

• Manage provider recruiting coordination, including:
  • Candidate tracking
  • Interview scheduling
  • Application follow-ups
  • Hiring record updates
• Support provider onboarding, including:
  • Collecting required documents
  • Tracking onboarding checklist completion
  • Following up on missing items
  • Coordinating internal handoffs
  • Making sure providers are ready to start
• Maintain provider operations trackers, including:
  • Provider rosters
  • Onboarding status
  • Active and offboarding providers
  • State coverage
  • Collaborating physician relationships
  • Credentialing or payer status
• Communicate with providers through Slack, email, and internal systems.
• Support weekly payroll preparation, including:
  • Gathering provider pay inputs
  • Reviewing visit counts
  • Checking no-shows and late cancellations
  • Updating pay sheets
  • Validating payroll trackers
  • Escalating discrepancies before payroll is finalized
• Coordinate across recruiting, credentialing, clinical operations, billing, and payroll.
• Document processes and improve SOPs so workflows become cleaner and easier to repeat.
• Handle sensitive healthcare and payroll information with confidentiality and care.

You’ll Be Successful If You Are

• Extremely organized and reliable
• Strong with spreadsheets, trackers, and checklists
• Detail-oriented with names, dates, pay periods, counts, and status fields
• Clear and professional in written English
• Comfortable following up with clinicians and internal teammates
• Able to move quickly without sacrificing accuracy
• Proactive about spotting missing information or unclear ownership
• Calm under pressure in a fast-moving startup environment
• Careful with sensitive information and HIPAA-aware

Ideal Background

• 2+ years in one or more of the following:
  • Healthcare operations
  • Recruiting coordination
  • Provider onboarding
  • Payroll support
  • HR administration
  • Executive assistant or virtual operations support
• Strong preference for experience supporting:
  • Clinicians
  • Healthcare providers
  • Contractors
  • Remote teams
• Bonus points for experience with:
  • Google Sheets
  • Slack
  • Ashby or another ATS
  • Healthie or another EHR
  • Looker Studio
  • Stripe
  • Payroll or invoice workflows
  • Telehealth, behavioral health, credentialing, billing, or provider operations

This Role Is Not a Fit If You

• Prefer only patient-facing support
• Dislike spreadsheets, trackers, or reconciliation work
• Need the same exact workflow every day
• Wait for instructions instead of proactively following up
• Are casual with deadlines, documentation, or payroll accuracy