Product Manager - Healthcare Staffing Platform (Supply Side)
Job Description
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ShiftKey connects healthcare professionals with facilities across diverse care settings, and our professional experience - from the first shift someone picks up to whether they're still picking up shifts three years later - is what keeps that marketplace healthy. Our Product Team operates in an augmented model - you will direct what we are building toward and our non-negotiables, while our delivery partners direct how it gets built.
Professionals who pick up shifts on ShiftKey have options - other platforms, direct facility work, leaving staffing entirely. This role owns the experience that makes ShiftKey the one they stick with: finding shifts, getting placed, seeing what they earn and why, building a reputation, and coming back. You'll own Professional Lifetime Value as the metric that tells you whether it's working, and you'll partner with the PM who owns the facility side to keep the marketplace healthy on both ends.
What you'll be doing
Own the professional's experience end to end: discovery, placement, and what keeps them coming back.
Define and own Professional Lifetime Value, reporting on it up to leadership.
Build the retention strategy that keeps professionals active for years, not just their first shift.
Design how professionals build reputation and get discovered by facilities.
Make earnings clear - what they make, why, and how to make it better.
What you'll need
7-9 years in product management, with meaningful time on the supply side of a marketplace or platform.
Experience solving for engagement, not just availability, in a marketplace or platform.
Comfort connecting product decisions to unit economics and talking through them with finance.
Sharp data instincts - you instrument before you build, and can diagnose retention vs. discovery problems.
A strong track record partnering across team boundaries you don't fully control.
Where you'll work
This is a fully remote position based in the United States. You should be comfortable working asynchronously and partnering with teammates in different time zones.
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ShiftKey
View Company ProfileShiftKey (operating under shiftkey.com, legally ShiftKey, LLC) is the premier, enterprise-grade healthcare workforce marketplace, credential management pioneer, and labor scheduling orchestration powerhouse engineered to act as the definitive, high-velocity shift fulfillment, compliance tracking, and post-acute talent automation layer for healthcare facilities and independent licensed professionals nationwide. The platform completely eliminates the severe systemic friction of modern medical facility operations—where chronic nursing and certified professional shortages lead to extreme burnouts, skyrocketing patient care costs, and crippling operational dependency on traditional high-fee staffing agencies—by deploying a flexible, marketplace-driven talent matrix. Moving far beyond traditional, passive localized job boards or rigid corporate shift scheduling software, ShiftKey natively unifies a seamless, credential-vetted matching engine, instant per-diem bidding rails, automatic compliance monitoring loops, and an intuitive schedule automation system (SAMI - Schedule Automation Marketplace Integration) into a single high-availability marketplace. Partnering strategically with industry scheduler OnShift, the production-hardened infrastructure empowers facilities to gain full real-time labor analytics and proactively fill nursing, therapy, and medical support vacancies directly. Validated as an elite market disruptor and named one of Fast Company's Most Innovative Companies, the high-growth network commands a multi-billion dollar market presence, maintaining a staggering double-unicorn valuation of more than $2 billion backed by $300 million in institutional growth financing from top-tier private equity and venture groups including Lorient Capital, Ares Management, Clearlake Capital Group, and Health Velocity Capital. Under the hood, its technology core utilizes optimized matchmaking algorithms, automated cross-state credential verification tracking, and integrated prompt payment micro-services engineered to process high concurrent shift scheduling and financial payouts without reducing data compliance or field execution velocity. What sets ShiftKey apart is its uncompromising dedication to replacing fragile, high-overhead healthcare staffing models with absolute marketplace predictability, complete scheduling freedom for independent contractors, and structural clinical cost transparency; by bridging the gap between performance-intensive marketplace engineering and frontline facility patient care, the company remains a definitive cornerstone of modern algorithmic healthcare infrastructure and global workforce transformation.
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