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Nango
Development 3h ago

Forward Deployed Engineer

Nango
United StatesUnited States
United KingdomUnited Kingdom
SwitzerlandSwitzerland
CanadaCanada
Full-time
Not Disclosed
Mid-Level
VT

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Job Description

Key Skills Required

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Customer Support35 minFree Trial ✨
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Frontend1h 2mFree Trial ✨
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Backend42mFree Trial ✨
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FullstackAPI

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Nango (YC W23) lets developers build product integrations with AI. It gives agents and applications access to the APIs their users rely on.

More than 700 paying customers, including ServiceNow, Replit, and Ramp, use Nango today. We are a YC-backed team of 14 engineers from AWS, GitHub, Okta, Snyk, Netlify, Uber, Samsara, Workato, and other leading developer-tool companies.

We are hiring a Forward Deployed Engineer to help customers build with Nango and turn their needs into better products. This is a full-stack engineering role with heavy customer interaction. Expect frequent customer calls, Slack conversations, and pairing sessions alongside hands-on coding. Excellent communication and customer-facing skills are essential.

What You’ll Do

  • Work directly with customers from technical evaluations to production and beyond.

  • Lead customer calls, pairing sessions, and technical deep dives.

  • Build integrations and resolve complex implementation and platform issues.

  • Ship full-stack product improvements, from design through deployment.

  • Keep customers informed with clear updates, expectations, and next steps.

  • Shape the roadmap with what you learn from customers.

Who You Are

  • You communicate exceptionally well in English, on calls and in writing.

  • You build customer trust, listen carefully, and explain technical tradeoffs clearly.

  • You enjoy frequent customer interaction and helping developers succeed.

  • You have 5+ years of full-stack engineering experience.

  • You translate customer needs into thoughtful, lasting product solutions.

  • You are comfortable debugging APIs, integrations, and production systems.

  • You manage multiple customer priorities and follow through reliably.

  • Experience with developer tools or customer-facing engineering is a plus.

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Nango is a Y Combinator-backed, open-source developer platform designed to accelerate and simplify the creation of product integrations for B2B software and AI applications. The company provides the essential infrastructure for engineering teams to seamlessly connect their applications with over 700 external APIs. By offering a code-first experience combined with AI-generated integration capabilities, Nango handles the complex backend mechanics of integrations—such as OAuth authentication, two-way data syncing, rate limit management, webhooks, and observability. This allows developers to quickly build, deploy, and maintain robust custom integrations on a secure, elastic runtime without the heavy maintenance burden.

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