Product Designer for Software Modernization at Docplanner

Welcome to the good side of tech 👋. You might have heard about us, but with a different name: Doctoralia. It all started 12 years ago when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far, and more than 90 million patients trust us every month. 300k+ specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2,500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

At Docplanner we are a diverse group of over 300 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement.

We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all. We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote friendly.

Through a diverse range of services, we are able to serve different audiences: our marketplace, which allows patients to schedule and evaluate appointments and doctors at any time of the day or night; and our SaaS system (Software as a Service) aimed at optimizing office management, patient flow and online bookings. All this through an internet platform and our iOS/Android apps.

We are looking for a Product Designer for software modernization who will be responsible for creating and improving user interfaces, from research and ideation to final delivery, focusing on usability and user experience. This professional will work on the conception of digital products, prototyping, testing, and iterating solutions, always seeking to enhance the interaction between the user and technology. They will also work in multidisciplinary teams, collaborating with developers and Product Managers to ensure product quality and efficiency.

Responsibilities:

• Drive the long-term product strategy together with product leadership: as part of the responsibilities. We are looking for a designer that can influence our long-term plan and not only the quarter's objectives.

• Research and analysis: Conduct user research, analyze data, and identify opportunities for improving the user experience.

• Conceptualization and ideation: Develop design concepts, create wireframes, prototypes, and interfaces, exploring different solutions.

• Interface design: Create visually appealing and intuitive user interfaces, considering visual identity, design patterns, and usability.

• Prototyping and testing: Develop low and high-fidelity prototypes, test solutions with users, collect feedback, and iterate the design.

• Collaboration: Work closely with product, development, and other teams to ensure the delivery of high-quality solutions.

• Continuous optimization: Monitor product performance, identify areas for improvement, and propose solutions to optimize the user experience.

Skills:

• Product design experience: Knowledge in user research, stakeholder evaluation, UX/UI design, prototyping, and testing.

• Design tools: Proficiency in tools such as Figma, Sketch, Adobe XD, among others.

• Communication: Ability to present ideas, listen to feedback, and collaborate with multidisciplinary teams.

• Problem-solving: Ability to identify and solve problems creatively and efficiently.

• Technical knowledge: Understanding of web and mobile development principles.

• Design culture: Understanding the importance of design culture and its application in product development.

• Understanding and evaluation of flows and bottleneck identification.

Requirements:

• Proven experience in creating interfaces and digital products.

• Portfolio demonstrating product design skills.