Partner Channel Manager (Remote, USA)

Uncapped lends working capital to e-commerce sellers across the UK, US, and Canada. Some of this business comes through partners—credit brokers, affiliates, agencies, software companies, and embedded platforms. Brokers are our largest partner group.

We are seeking a dedicated individual to fully own this channel. Your responsibilities will include selecting partners, bringing them on board, ensuring they refer sellers, and being accountable for the revenue generated. This role carries a broad and visible remit, with weekly reporting on the channel’s performance, and you will be the primary point of contact for explaining these results.

You will have access to a robust tech stack, including PartnerStack (partner system of record), HubSpot (CRM), Clay (enrichment and list building), Instantly and HeyReach (outbound prospecting), and Customer.io (lifecycle communications). All tools are live and integrated, allowing you to focus on partners and programs rather than setup.

This is a hands-on role. You will handle prospecting, build campaigns, and manage reporting yourself. While Marketing will create assets based on your briefs and Analytics will build reports as requested, no one is exclusively dedicated to this channel. If you prefer managing a book of relationships with someone else handling the pipeline, tools, and numbers, this role may not be the right fit. However, if you want a channel fully under your ownership, this is the opportunity.

About Uncapped

Founded in 2019, Uncapped is a leading fintech provider offering working and growth capital to e-commerce companies in North America and Europe. We leverage multiple data sources and advanced models to make faster, safer credit decisions. We collaborate with major global e-commerce platforms, including Amazon and Walmart, and aim to be the best alternative lender globally.

What You Will Do

1. Recruitment: Bring New Partners Onboard

Build and manage a pipeline of new brokers, affiliates, agencies, and platforms. Source lists in Clay, run sequences through Instantly and HeyReach, conduct meetings, negotiate terms, and onboard partners in PartnerStack. This role involves your own prospecting efforts.

2. Activation: Drive First-Funded Deals

Signing a partner is just the beginning. The challenge lies in getting them to submit their first deal, and then a second. You will own the process from signed agreement to first submission, first funded deal, and set strict timelines for each step.

3. Top Partners Management: Keep Them Engaged

High-performing partners require consistent attention. Regular communication, honest feedback on what works and what doesn’t, quarterly reviews, co-marketing efforts, and early access to new products are all part of the role. Teaching partners about our lending criteria and target audience will help them submit better deals, not just more of them.

4. Long-Tail Management: Run as a Program

Many partners won’t justify a monthly call, but they still need engagement. Build an always-on program with segmented Customer.io journeys, newsletters, product updates, reactivation campaigns, and self-serve materials in the partner portal. Define what success looks like for this group and measure program effectiveness.

5. Deal Outcomes: Own the Channel’s Performance

While our Account Executives handle deals submitted by partners, you remain accountable for their outcomes. Chase stalled deals, resolve underwriting bottlenecks, ensure partners receive timely feedback, and correct routing issues when deals are misassigned. Close the loop with partners on declines and losses to improve their next submission.

6. Partner Economics and Commission

Commission is a share of the fees we earn, with rates varying by partner. You will manage payouts, maintain accurate attribution, and analyze each partner’s cost against their revenue contribution. Provide recommendations on adjusting commission rates.

7. Reporting and Forecasting

Generate and own the weekly channel report and forecast, including applications, approvals, funded deals, and originations, measured against targets. You will be the primary communicator of these results, including during challenging weeks.