Optical Billing Assistant

About the Role

We are looking for a detail-oriented Optical Billing Assistant to support our billing team with accurate data entry, billing reconciliation, and order processing for optical products, including eyeglasses and contact lenses.

In this role, you’ll work across multiple systems to ensure patient order and billing information is accurately transferred, updated, and processed. You’ll be responsible for reviewing information between systems, entering payments and discounts, and identifying discrepancies before orders are billed.

Optical experience is highly preferred, but candidates with strong healthcare or medical billing experience and excellent attention to detail are also encouraged to apply.

Responsibilities

• Review optical orders for eyeglasses and contact lenses and verify that information has transferred correctly between systems.

• Compare data between the optical ordering system and billing system to identify missing or incorrect information.

• Enter and update payments, discounts, and other billing details that do not automatically transfer between systems.

• Process approximately 130 optical orders per day while maintaining a high level of accuracy.

• Double-check calculations, discounts, payments, and other billing information before finalizing transactions.

• Perform accurate and consistent data entry across multiple systems.

• Identify discrepancies or missing information and coordinate with internal billing team members to resolve them.

• Respond to internal questions regarding order or billing information as needed.

• Maintain accuracy and consistency while working with high-volume billing data.

Competencies and Qualifications

Must-Have

• 1-3 years of relevant billing, data entry, or healthcare administrative experience

• Exceptional attention to detail and accuracy

• Strong mathematical skills, including the ability to calculate percentages and discounts

• Proficiency with data entry and computer systems

• Ability to manage high-volume daily tasks independently and efficiently

• Excellent organizational and time management skills

• Strong written and verbal communication skills

• Ability to work collaboratively with internal team members

Nice-to-Have

• Prior experience in optical retail, optical billing, or optical office environments

• Experience with medical or healthcare billing systems

• Experience with ModMed EHR software

• Familiarity with Flexsys optical management system

• General healthcare or medical office experience