Operations & Project Associate

About the Role

We're hiring an Operations & Project Associate to manage operational tasks independently, coordinate projects, and keep workflows running smoothly. This is a 100% remote, full-time position ideal for someone comfortable handling moderately complex processes, making sound decisions on the go, and adapting when not everything is fully documented.

Key Responsibilities

• Document and improve existing processes, identifying gaps and maintaining accurate, up-to-date records
• Manage and structure file organization in Google Drive, including building and maintaining folder systems
• Perform data entry and generate internal reports, flagging inconsistencies and suggesting corrections as needed
• Manage email communication with clients and vendors, drafting responses and following up independently
• Conduct research and synthesize findings into clear, actionable documents or summaries
• Coordinate and track project tasks across teams, helping to prioritize deadlines and keep stakeholders aligned across multiple workstreams
• Other related tasks as needed

Requirements

• Fluent in English (C1/C2) and Spanish
• 3–4 years of experience in operations, project coordination, or a related role
• Ability to follow structured processes and execute repetitive tasks with consistency and accuracy
• Experience with Asana, Notion, Trello, or similar project management tools is a plus
• Proficient in Google Workspace and Microsoft Office
• Excellent communication and attention to detail
• Quiet home office with stable internet (≥10 Mbps download / 2 Mbps upload) and backup connection
• Bachelor's or Associate's degree preferred

Benefits

Our Core Values at Work

We live by ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment), and ENERGY (bring positivity every day). You’ll thrive here if these values resonate with you.

What We Offer

• Hourly rate equivalent to USD $696 – $1,044/month (experience-based).
• Annual pay increments.
• Discretionary client bonuses (80% of clients award year-end bonuses).
• 7 U.S. federal holidays + 4 paid PTO days.
• Monthly medical insurance stipend (after meeting eligibility criteria).
• Birthday / Anniversary bonuses + Gym / Wellness allowance.
• Unlimited online fitness classes + company events & Christmas celebrations.