Multi-Channel Marketing Manager (Healios & Melios) - Fixed Term Contract

Healios is a leading provider of neurodevelopmental assessment and treatment services. Through our Healios brand, we work in partnership with the NHS to deliver high-quality clinical services, helping to improve access to assessment, mental health support, and care. Our private brand, Melios, supports employers, employees, and direct-to-consumer customers, providing neurodevelopmental assessment, treatment, and ongoing support.

This role owns the multi-channel content and events strategy for Healios and Melios, spanning inbound and outbound marketing, internal communications, and brand thought leadership partnerships. It partners closely with the Digital Marketing team to shape and deliver a joined-up, multi-channel approach and leads B2B and direct-to-consumer marketing activity across two fast-growing healthcare brands.

We’re looking for a strategic, commercially minded marketer with around 10 years of multi-channel experience: someone who can set direction with confidence, manage competing priorities, and translate strategy into high-quality, commercially focused execution.

Key Responsibilities

• Own the multi-channel content strategy across Healios and Melios, spanning all relevant channels including social media, for both B2B and direct-to-consumer audiences
• Lead the events strategy end-to-end: conferences, awards, and webinars from concept and planning through to delivery, follow-up, and measurement
• Drive inbound and outbound marketing performance across offline channels, including print, merchandise, and sales collateral
• Build and protect our brand reputation through PR, customer voice and feedback, Trustpilot, thought leadership, and sponsorship partnerships, using customer insight to inform marketing activity and communications
• Manage budgets and ROI, defining and tracking meaningful success measures (including brand awareness, engagement, and commercial performance) and making every pound work hard
• Oversee agencies, suppliers, and print/collateral production, ensuring quality, consistency, and value for money
• Work closely with Brand, Digital Marketing, and our Marketing Executive to shape and deliver a joined-up marketing approach, as well as form strong relationships with our sales, clinical, tech, and operations teams to align on multi-channel marketing strategy with business priorities and growth targets

About You

• Genuinely motivated by our mission and the difference thoughtful, effective marketing can make to people’s lives
• Curious and commercially minded, always looking for a better way and a clear line to business impact
• A natural collaborator, comfortable working across marketing, sales, and clinical teams
• A proactive self-starter with a genuine can-do attitude
• Confident taking ownership, managing competing priorities, and moving work forward in a fast-paced environment
• Committed to doing the right thing, with the highest standards of safeguarding, ethics, and clear communication, including on sensitive topics

Essential Experience

• +10 years of multi-channel marketing experience, with a strong track record across both strategy and execution
• A proven track record of building and delivering multi-channel content and events strategies across B2B and direct-to-consumer (DTC)
• Experience developing marketing plans and prioritizing activity across multiple audiences, channels, and competing business objectives
• Experience using customer insight, feedback, or Voice of Customer activity to inform marketing, content, or brand strategy
• CRM experience, and comfortable working with marketing and campaign data
• Experience managing agencies
• A track record of demonstrating financial return on marketing spend and making budgets work hard
• Strong stakeholder management skills, with experience building relationships across senior, clinical, and commercial teams
• Healthcare experience preferred, not essential

What’s In It For You

• 33 days holiday (including Bank Holidays)
• Paid Christmas closure (between Christmas and New Year)
• Birthday Leave - paid day off on your birthday
• “Life Leave” - 2 days of extra leave to take when things you can’t plan for happen
• Enhanced family-friendly policies including a phased return to work and receive full pay
• Paid company sick pay scheme
• Contributory Pension Scheme (6% matched)
• Employee Discount to access a private assessment (for ADHD, Autism, or a combined assessment) through our Melios service for your child
• Fully personalized flexible benefits package including Health Cash Plan, Life Assurance, Employee Assistance Programme (EAP) Service, Will Writing, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme, and Wine Club!
• Work from anywhere policy
• Access to NHS and Perks at Work discounts, including the Blue Light Card
• Free access to co-working spaces
• CPD/Growth day per year, plus personal development allowance to invest in your growth
• Bespoke Healios Training and on-demand learning, including a schedule of monthly CPD for clinicians