Microsoft Dynamics 365 Finance & Operations Implementation Lead

In This Role, You Will:

• Lead the architecture, design, implementation, and phase 2 rollout of Microsoft Dynamics 365 Finance & Operations, aligned to business objectives and industry best practices
• Document end-to-end processes across procure-to-pay, month-end close, order-to-cash, inventory, logistics, and record-to-report, and flag where we should standardize vs. where we need customization
• Design comprehensive solution architectures, including system integrations, data management, and application security
• Run business validation and UAT: design cross-functional test scenarios, execute test scripts, engage subject matter experts to validate outcomes, and don’t sign off until it works the way the business needs it to
• Partner with the team to build the implementation plan, track milestones, surface risks and dependencies early, and keep cross-functional teams moving
• Evaluate and recommend D365’s built-in AI capabilities and other AI tools to improve efficiency and cut redundant work
• Work hand in hand with our implementation partners so what gets built matches what was designed
• Drive change management: build training, get teams confident on the new system, and go find the workarounds before they become SOP
• Make sure ERP-supported processes hold up to internal controls and company policies
• Push for configuration over customization so we don’t build a system we can’t upgrade
• Take on special projects tied to operational excellence and growth as they come up

We’re Looking for Someone Who:

• Has 7+ years in finance, accounting, or operations, with a deep understanding of business operations and financial processes
• Has 3+ years implementing Microsoft Dynamics 365 Finance & Supply Chain Management or equivalent ERP solutions
• Has strong functional and technical knowledge of D365 F&O, with the ability to design solutions across multiple business functions and end-to-end enterprise processes
• Has deep experience across assessment, analysis, business case development, solution envisioning, planning, deployment, and benefits realization
• Can move fluidly between executive-level architecture discussions and hands-on delivery when required
• Has experience in CPG, DTC, or retail operations; supplements or food and beverage is a plus
• Holds Microsoft D365 F&O Financials certifications (preferred)
• Has a bachelor’s in Finance, Accounting, Operations, or a related field

Approach to the Role:

• You’re comfortable with the big picture, but you’d rather be in the test scripts than the steering committee
• You treat process discipline as a feature, not a bureaucracy, and you can sell that to a team that’s used to moving fast
• You have a bias to ship. Perfect is the enemy of go-live, but you know which corners can’t be cut
• You’re fluent in AI tools and use them to speed up documentation, test case generation, and analysis, and you help others do the same
• You document as you go. If it’s not written down, it didn’t happen
• You’re comfortable owning ambiguity and building process where none exists yet