Manager, Strategy & Operations
United States
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Job Description
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Come join our Strategy & Operations team! We're seeking someone who leads with humility, pursues audacious goals, and is motivated by meaningful impact on people and the world.
At FutureFit AI, our core mission is to help more people get to better jobs faster and cheaper, with a specific focus on those facing barriers to opportunity. Our AI-powered platform brings efficiency and insight to workforce development, resolving economic inequality and unlocking human potential at scale.
Your Role
We're seeking a Manager, Strategy & Operations to join our team, reporting to Katya Simpson, VP, Strategy and Ops.
You will be the operating backbone of the leadership team. You will run the rhythm that keeps the company aligned, keep the numbers everyone argues from shared and trusted, and own the contract and risk operations that let us move fast without dropping anything. This is a hands-on, high-ownership role in a small, nimble company. It blends business judgment with disciplined execution, and you will have wide latitude to decide how the operating system of the company gets built.
A note on what this role is: it is a roll-up-your-sleeves seat. Most of the work is operating cadence, tracking, and administration, and strategy is a real but lighter part of it. If you are looking for a pure strategy role, this is not it. If you want to be the person who makes a leadership team run well and sharpens its judgment, read on.
What You'll Own
Management cadence and enablement (~30%): Run the operating rhythm of the management team, the exec team, and the operating review: agendas, pre-reads, a lightweight decision log, and follow-through on what was decided. Produce board and investor meetings, assembling the decks and investor packages from numbers the Director of Finance owns. Partner with the Director of People to plan company onsites and team gatherings from start to finish.
Measurement, tools, and risk (~25%): Maintain the company's metrics and OKR tracking so performance conversations start from shared numbers. Keep the tools inventory and licensing in order, along with a risk register and a compliance calendar.
Legal and contract operations (~30%): Take the first pass on NDAs and standard agreements against a playbook, and route anything non-standard to outside counsel with a clear brief. Maintain the contract repository and an obligations tracker covering renewals, notice periods, and government reporting deliverables, so nothing slips. Run vendor onboarding and corporate records, including entity and cap table hygiene in Carta.
Strategic projects (~15%): Take on scoped projects for the leadership team: dig into an issue the metrics surface, frame the options and tradeoffs, and recommend a path to a decision. This is real strategy work, but it is the lighter share of the role.
What Success Looks Like in the First 6-12 Months
- The weekly management meeting runs on a clear agenda and pre-reads, leaders arrive prepared, and decisions and actions are logged and followed through without anyone chasing.
- Company OKRs and metrics are tracked on a steady rhythm, and you are surfacing the items that need leadership attention before anyone has to ask. You are supporting the rollout of the company-wide health dashboard as it comes online.
- NDA intake is yours: every incoming NDA is reviewed, risks are identified, and anything non-standard reaches outside counsel with a clear brief. Nothing we have signed goes untracked.
- You have taken at least one strategic project from framing to a leadership decision.
- Leaders across Build, Grow, and Manage see you as the person who keeps things moving and can be trusted with judgment calls.
Who You Are
- You roll up your sleeves. You are as comfortable building the agenda and chasing the pre-read as you are framing a recommendation, and you see enablement as high-leverage work.
- You have business judgment. You know what to fix yourself, what to flag, and what to escalate.
- You are a generalist at heart who learns fast. You may have come up through business operations, strategy and operations, strategic finance, or consulting, or through legal ops or HR looking to broaden into something new.
- You earn trust across functions. You work easily with leaders in Build, Grow, and Manage, and with outside counsel.
- You own it. You turn decisions into owned actions and follow through without being chased.
Required Experience
- 3+ years in business operations, strategy and operations, strategic finance, or consulting.
- Comfort with numbers: you can work from financial and operating metrics, spot what needs leadership attention, and flag it clearly.
- Comfort with contracts: you can read an NDA or standard agreement, identify risk, and know what to escalate (legal training is not required).
- Clear written and verbal communication: you can brief outside counsel, prepare an executive pre-read, and explain a tradeoff to a non-specialist.
- High attention to detail across many moving parts, including trackers, calendars, repositories, and records.
Bonus Points
- Exposure to contract or legal operations (a strong plus).
- Experience supporting board and investor reporting.
- Familiarity with Carta or cap table management.
- Experience building lightweight systems (decision logs, risk registers, compliance calendars) from scratch.
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FutureFit AI
View Company ProfileFutureFit AI (operating via futurefit.ai) is a premier AI-powered workforce technology enterprise engineered to build employment pathways and bridge the gap between talent, training, and employment at scale. Founded in 2018 and headquartered in New York City with significant remote operations, the company fundamentally transforms how individuals navigate career transitions in the face of rapid automation and labor market disruptions. Moving far beyond traditional, one-size-fits-all career advice or static job boards, FutureFit AI natively unifies comprehensive labor market intelligence (leveraging over 350 million talent profiles and 50 million job postings), intelligent skills mapping, and personalized career roadmaps into a single, cohesive ecosystem. The platform empowers job seekers, employers, and workforce development organizations to align skills with in-demand opportunities, delivering tailored guidance from onboarding to advancement. Under the hood, their sophisticated Career Copilot and Pathways Platform utilize proprietary machine learning algorithms designed to eliminate systemic biases and recommend actionable upskilling and reskilling resources. Backed by investors like JPMorgan Chase and Acumen America, and trusted by leading enterprise and government partners, FutureFit AI remains a definitive cornerstone of the modern workforce development landscape, ensuring that no one is left behind in the future of work.
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