Manager, Sales Engineering

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

We're seeking a passionate and experienced Manager, Sales Engineering to lead and grow our team of Sales Engineers. In this critical role, you'll be responsible for coaching, developing, and empowering a high-performing team that plays a pivotal part in Dandy's sales success. You'll ensure your team effectively partners with Account Executives, delivers compelling product demonstrations, and acts as a trusted technical advisor to prospective dental practices. This role requires a leader who is deeply knowledgeable about digital dentistry, thrives in a fast-paced environment, and is dedicated to fostering a culture of continuous learning and customer-centricity.

What You'll Do

• Lead and Develop a High-Performing Team: Recruit, onboard, coach, and mentor a team of Sales Engineers, fostering their professional growth and ensuring they meet and exceed performance expectations.

• Strategic Partnership: Collaborate closely with Sales Leadership and Account Executives to develop and execute sales strategies, ensuring the Sales Engineering team is effectively aligned with overall revenue goals.

• Technical Expertise & Enablement: Act as a subject matter expert on Dandy’s product offerings, workflows, and the broader dental industry. Work hand-in-hand with Enablement to develop and deliver training programs that empower the sales team with deep product knowledge and effective demonstration techniques.

• Process Optimization: Continuously evaluate and refine Sales Engineering processes, tools, and best practices to maximize efficiency, impact, and scalability.

• Customer Advocacy: Ensure the team consistently provides exceptional technical support and guidance to prospective practices, helping them understand Dandy's value and addressing complex questions with clarity and confidence.

• Cross-Functional Collaboration: Partner with Product, Marketing, and Customer Success teams to stay abreast of new offerings, provide valuable market feedback, and ensure a seamless customer journey.

• Performance Management: Monitor individual and team performance metrics, providing regular feedback, conducting performance reviews, and implementing corrective actions when necessary.

• Thought Leadership: Stay ahead of industry trends in digital dentistry, leveraging this knowledge to guide your team and contribute to Dandy's strategic direction.

What We're Looking For

• 1+ years of management experience

• 5+ years of experience in Sales Engineering or a similar customer-facing technical role within the dental space, with a strong preference for candidates who have experience leading or managing a team.

• Proven track record of success in exceeding targets and driving revenue through technical sales support.

• Deep understanding of digital dentistry and the dental industry, with the ability to articulate complex technical concepts simply and effectively.

• Exceptional leadership and coaching skills, with a passion for developing talent and building strong teams.

• Excellent communication, presentation, and interpersonal skills, capable of engaging with various stakeholders from dental professionals to internal leadership.

• Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing challenges.

• Ability to thrive in a fast-paced, dynamic, and evolving environment, adapting quickly to change and leading your team through it.

• BA/BS degree preferred