Licensing Manager (Individual Contributor) at Finni Health

Finni Health empowers autism care providers to start, run, and grow their own practices by providing access to insurance networks, purpose-built EHR software, HR solutions, and clinical support. Backed by top-tier investors like General Catalyst and YCombinator, Finni Health is a rapidly growing company in a dynamic, fast-paced environment.

What You Will Be Doing:

As a Licensing Manager (Individual Contributor), you will play a critical role in managing and optimizing all licensing processes for Board Certified Behavior Analysts (BCBAs) and Registered Behavior Technicians (RBTs) within our network. Your primary responsibilities include:

• Licensing Operations: Drive the end-to-end licensing processes for BCBAs and RBTs, ensuring timely, accurate, and compliant submissions, renewals, and updates across multiple states and jurisdictions.

• Regulatory Monitoring: Keep current with all licensing regulations, requirements, and changes for behavioral health professionals, updating internal procedures and ensuring compliance with state boards and regulatory bodies.

• Team Oversight: Oversee an offshore team responsible for licensing application preparation, submissions, and follow-up, ensuring productivity, accuracy, and accountability in all activities.

• Provider Support: Triage and respond to licensing status inquiries, guidance requests, and general questions from BCBAs, RBTs, and their support staff, providing timely and clear information.

• Compliance & Quality Assurance: Ensure adherence to all applicable laws, regulations, and ethical standards, maintaining comprehensive documentation and high-quality service standards across all licensing activities.

• Process Improvement: Lead workflow optimization and process improvement initiatives within licensing operations, identifying and resolving inefficiencies to reduce turnaround times and improve provider satisfaction.

• Cross-Functional Collaboration: Partner with product, provider success, compliance, HR, finance, and other teams to align licensing activities with overall business objectives and ensure a seamless provider experience.

• Additional Responsibilities: Adapt to evolving responsibilities and projects as Finni Health grows and the licensing landscape changes.