Legal AI Architect at Eve

About Eve

Eve is redefining legal technology for plaintiff law firms, building AI that handles cases from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. Eve’s product isn’t just about the tech—it’s about building AI that transforms how law is practiced.

Eve is trusted by over 1000+ law firms and is growing rapidly. Backed by top investors including Spark Capital, Andreessen Horowitz (A16z), Menlo Ventures, and Lightspeed, Eve has raised over $160M. The team includes engineers, designers, and operators from companies like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft. Eve is AI-Native from day one, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Eve is experiencing explosive growth, with revenue doubling quarter-over-quarter.

About the Role

Intake is the highest-leverage moment in a plaintiff’s firm’s relationship with a client—cases get signed or lost here, often before anyone at the firm has opened a file. It’s also one of the most technically demanding surfaces we build. Every firm’s AI voice agent, call scoring, transfer rules, and lead routing are hand-tuned to their practice areas and intake process. As more firms come through, this build work becomes central to their success on Eve.

We’re hiring a Legal AI Architect to own intake as its own discipline: the technical build, integration work, and relationship with every firm going through it, end to end. You’ll partner with the CSM who owns the overall onboarding relationship and with integrations engineering on the phone system and CRM side—but the intake build itself, and the firm’s experience of it, is yours to run.

What You’ll Do

• Own voice agent customization end to end for every firm in intake onboarding—call flow (personality, firm knowledge base, objection handling, case-type-specific intake questions), transfer rules, staff directories, and call/lead scoring criteria, all tuned to how that firm actually runs intake.
• Set up the full intake stack alongside integrations engineering: phone system integrations (RingCentral and others), CRM/DMS handoff (Clio Grow, Lead Docket, Smart Advocate), and e-signature setup so a retainer can go out and get signed while the client is still on the phone.
• Set the standard for what “fully onboarded” looks like on intake—the checkpoints, the sequencing, the judgment calls—so every firm you touch lands in a good spot and stays there.
• Turn what you learn into training and documentation the rest of the team builds on, raising what every CSM and LAA can handle on their own over time.
• Carry a book of intake-focused accounts, including intake-only and “land and expand” deals that are specialized.

What We’re Looking For

• You have a J.D., or you’ve held a legal operations role at a plaintiffs’ firm of meaningful size.
• You understand intake—call flows, lead qualification, objection handling, and what makes a case viable—from real experience.
• You can turn that operational knowledge into a technical build—comfortable configuring and iterating on AI-driven workflows, not just describing how intake should work.
• You document and systematize as you go, so what you know becomes the team’s playbook.
• You work well across functions—with CSMs, integrations engineering, and directly with firms.

Preferred Qualifications

• Direct experience with legal intake or voice AI platforms (RingCentral, Clio Grow, Lead Docket, Smart Advocate, or similar).
• Consulting experience layered on top of legal or intake operations background.
• Experience training non-technical teams on a new workflow or tool.