Lead Qualification & Appointment Setter

The Role

You'll call the leads we generate for our customers, qualify them fast, and book onsite appointments on the contractor's behalf — so all the business owner has to do is show up and close.

If you've run a board at a home services company, this will feel familiar. Same work, different seat:

• Inbound and outbound calls on new leads, usually within seconds or minutes of the lead coming in

• Qualify — job type, scope, urgency, budget, whether they're actually ready to move

• Book the appointment into the contractor's calendar and confirm it sticks

• Follow up on anyone who doesn't pick up, on a real cadence, until they're worked or they're dead

• Keep the CRM spotless — every call, outcome, and next step logged, because our ad spend is targeted off that data

Speed is everything. The whole model works because we work leads faster and better than anyone, and you're the person who makes that real, call after call.

Why This Beats the Shop You're At Now

If you're a CSR or dispatcher today, you're probably:

• The only person who really knows how the board works

• Fielding angry calls that aren't your fault

• Making $20–26 an hour with a ceiling you can already see

• Watching the owner leave money on the table because nobody's working the old leads

Here:

• You do one thing and you do it well. Call leads, qualify, book. You're not also doing payroll, ordering parts, or chasing invoices.

• The leads are already warm. We generate them. You're not cold calling.

• Better tools. Everything in one place. No jumping between four systems.

• A real path. This is the entry point to our sales org. Crush it and the road to BDR, senior sales, or ops is short.

• You'd see it work across dozens of contractors, not one. You learn more in six months here than five years at one shop.

Backgrounds That Tend to Work

Strongest fit:

• CSR, dispatcher, or scheduler at an HVAC, plumbing, roofing, electrical, or restoration company

• Anyone who's run a board on ServiceTitan, Housecall Pro, Jobber, or similar

• Inside sales or appointment setting in the trades

Also works:

• Call center, high-volume customer service, or any phone-first role

• New grads who ran something serious — a club, a team, a side hustle, a sport

• Retail, serving, anything high-volume and people-facing

Backgrounds we care less about:

• Roles where the bar was showing up, not outcomes

• Anything slow-paced or heavily scripted

What matters more than the resume:

• You're comfortable on the phone all day and don't get rattled

• You're fast, coachable, and competitive — you want to win

• You're organized enough to keep clean records without being told twice

• When something's off, you flag it and fix it

• Bilingual English/Spanish is a real plus

Expectations

• High call volume. This is a phone-first role.

• Real ownership of your leads and booking targets within your first 2 weeks

• Weekend coverage on a rotation. Leads come in on weekends and the whole point is that we work them faster than anyone. If you're not open to some weekend work, this isn't the role.

• The scope evolves constantly. If you want a stable job description, this isn't it.

Full-Time or Part-Time

We're hiring both.

Full-time: 40+ hours, weekend rotation, full benefits, and the fastest path into BDR and beyond.

Part-time: 20–30 hours with set shifts — good if you're currently at a shop and want to test this before jumping, or if you need a schedule that works around something else. Part-timers who perform get first look at full-time roles.

Tell us which you're after when you apply. Either way you get real leads, real targets, and real coaching.