Key Account Manager

What you'll do

We're looking for a Key Account Manager to own and grow strategic client relationships that drive long-term value for Clara and our customers. You’ll serve as the main point of contact for our most important clients in Mexico, combining commercial acumen with consultative insight to help them optimize their spend management through Clara’s platform.

In this role, you’ll proactively identify opportunities for growth and expansion, manage complex sales and onboarding cycles, and act as a trusted partner to C-level executives across our customer base. Your work will directly position Clara as the go-to financial partner for high-impact organizations.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

• 5+ years of experience as a Key Account Manager or Customer Success Manager in a B2B model

• Previous experience in the financial sector, particularly in traditional banking institutions

• Proven ability to onboard, manage, and grow B2B client accounts

• Comfort navigating financial systems, ERP integrations, and budget conversations at the CFO level

• Sales forecasting skills and experience managing sell-in/sell-out strategies

• Excellent relationship-building skills with a FANTER (Farmer + Hunter) mindset

• Structured, results-oriented approach with strong business acumen

• Professional proficiency in English

Nice to haves

• Existing relationships within Mexico’s enterprise ecosystem

• Experience creating and executing go-to-market or partner marketing plans

• Confidence leading multi-stakeholder sales cycles and negotiating at C-level

• High adaptability to change with an innovation-driven attitude

Why join Clara

At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.

Who we are

• We’re the leading B2B fintech for spend management in Latin America.

• Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.

• Passionate about making Latin America more prosperous and competitive.

• Constantly innovating to build financial infrastructure that enables each of our customers to thrive.

• Product-led, high-talent-density culture — designed for builders who raise the bar.

• Proud of our open, inclusive, and values-driven environment.

What we believe in

• #Clarity. We say things clearly, directly, and proactively.

• #Simplicity. We reduce noise to focus on what really matters.

• #Ownership. We take responsibility and never wait to be told.

• #Pride. We build products and experiences we’re proud of.

• #Always Be Changing (ABC). We grow through feedback, risk-taking, and action.

• #Inclusivity. Every voice counts. Everyone contributes to our mission.

What we offer

• Competitive salary and stock options (ESOP) from day one

• Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)

• Annual learning budget and internal accelerated development paths

• High-ownership environment: we move fast, learn fast, and raise the bar — together

• Smart, ambitious teammates — low ego, high impact

• Flexible vacation and hybrid work model focused on results